Approve Time Sheets and Time-Off Requests

As a team lead, it’s important to stay on top of everyone’s schedules. Approve time sheets and time-off requests by support rep or by object type.

Required Editions

View supported editions.

Note Workforce Engagement is scheduled for retirement. See Workforce Engagement Retirement.

User Permissions Needed
To approve time sheets and absences:	Shift Scheduling Planner OR Workforce Engagement Planner

Note The status field must be added to the absences object before you can complete these steps.

1. Open Service Resources from the App Launcher.
2. Click the name of a service resource.
3. Click Related.
4. Click a time sheet from the Time Sheets list or an absence from the Absences list.
5. Click to edit the Status field.
6. Change the status to Submitted.
7. Save your changes.