---
schema_version: "1"
id: ee2b3963a45ed62680ec8d0f9229fedc9dff3613f1e83bc192a0843e6102bf88
title: Select Where Case Summaries Appear
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/work_summaries_case_appear.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.work_summaries_case_appear.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8c3a1c2fac8201c4122ebd15d8975282b2d8f7f7ff5f52be9dd09ab1f45329af
description: Select a destination for summaries on the case page.
products:
  - Service Cloud
  - Service Intelligence
release: "264"
---
# Select Where Case Summaries Appear

Select a destination for summaries on the case page.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.einstein_service_intro.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

1. Under Show Case Summaries, select **Case Feed** or **Case Comments** as the destination for summaries on the case page.
    
    ![Work Summaries for Case with the location options highlighted.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_intelligence-264-0-0-production-enus/dcd06a7b-b5ab-448b-a767-4e2e90481508/support_intelligence/images/work_summaries/case_summaries_show.png)
    
    When you select Case Feed, service reps can draft summaries from the Post tab in the Feed.
    
    ![Draft case summaries from the case feed posts.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_intelligence-264-0-0-production-enus/dcd06a7b-b5ab-448b-a767-4e2e90481508/support_intelligence/images/work_summaries/case_summaries_feed.png)
    
    When you select Case Comments, service reps can draft summaries from the Case Comment tab in the Feed.
    
    ![Draft case summaries from the case feed comments.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_intelligence-264-0-0-production-enus/dcd06a7b-b5ab-448b-a767-4e2e90481508/support_intelligence/images/work_summaries/case_summaries_comment.png)
2. Turn on Case Summaries.

Now that you've set up Case Summaries, see how they show up on the Case page.