Maximum Travel From Home is a Workforce Scheduling work rule type for setting the maximum
distance or travel time between a resource’s home base and any appointment assigned to the
resource. It’s a useful way to minimize mobile workers’ travel time. Maximum Travel from Home
work rules are applicable to field scheduling.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions |
Work rules of this type are particularly useful if your service territories are functional
rather than geographical.
Work rules of this type contain the following settings.
| Field |
Description |
| Maximum Travel From Home Type |
Indicates whether the work rule enforces a maximum travel time or maximum
distance. |
| Maximum Travel From Home |
The maximum, which is measured in minutes for travel time and miles or kilometers
for distance. The miles or kilometers preference is set in the Field Service Admin
app. |
If a service resource’s home base (address) isn’t specified, the resource isn’t a candidate for
any service appointment. If a service appointment lacks geocoordinates (calculated from an
address), it can be assigned to any service resource with a home base.
Create work rules from Setup. Find and go to Workforce Scheduling, and
under Appointment
Scheduling Logic, select Work Rules. To view or add work rule
fields open the Object Manager in
Setup and select the Work Rule custom object. To add work rules to a
scheduling policy, see
Create and Manage Scheduling Policies in Workforce
Scheduling.
