---
schema_version: "1"
id: b2feaa2372b3775894c84a460e040a6047a99e6a8fe69a449939c5d74fdacf48
title: Sync Appointments to Resource Calendars
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/wfs_sync_appointments_to_resource_calendars.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.wfs_sync_appointments_to_resource_calendars.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 6ec331fed50a050d37ccace5e20821398becca0a3bd45baa3a4e5db1d09a8529
description: Create Salesforce calendar events for assigned service appointments so that service resources see their scheduled work on their calendar.
products:
  - Public Sector
  - Service Cloud
release: "264"
---
# Sync Appointments to Resource Calendars

Create Salesforce calendar events for assigned service appointments so that service resources see their scheduled work on their calendar.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
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            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d21433e64">User Permissions Needed</th>
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            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d21433e64 ">To sync appointments to resource calendars:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d21433e64 ">Workforce Scheduling Admin</td>

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Calendar sync reflects assigned work as events on the Salesforce calendar so that resources see their schedule where they manage their availability.

1. From Setup, in the Quick Find box, enter Workforce Scheduling, and then select **Sharing**.
2. On the **Assigned Resource Sharing** tab, enable **Sync to Resource Calendars**.
    
    This setting creates a Salesforce calendar event for each assigned appointment. Service resources see these events even without record access, so calendar sync works independently of appointment sharing. Calendar events are synced back as busy and locked resource absences.
3. Select the service appointment statuses that trigger calendar events. You can select different statuses for field or on-site appointments.
    
    When an appointment enters one of these statuses, Workforce Scheduling creates a calendar event. When the appointment is rescheduled or its time changes, Workforce Scheduling updates the event. By default for on-site appointments, Scheduled, In Progress, and Completed are selected. By default for field appointments, Dispatched, In Progress, Completed, and Cannot Complete are selected.