---
schema_version: "1"
id: 670710b3f3de959b4b7f34828510c612c3cd3b0f10cbddca1b1c3413e8ac5a24
title: Share Appointments with Service Resources
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/wfs_share_appointments_with_resources.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.wfs_share_appointments_with_resources.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 27b9e9392261178551bbb4bc8d88b0a486d3cb76ba5f641b08ec03b3ca49dbb6
description: Give assigned service resources access to the service appointments they're assigned to, based on the appointment's status.
products:
  - Public Sector
  - Service Cloud
release: "264"
---
# Share Appointments with Service Resources

Give assigned service resources access to the service appointments they're assigned to, based on the appointment's status.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
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        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d20180e64">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d20180e64 ">To share appointments with service resources:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d20180e64 ">Workforce Scheduling Admin</td>

          </tr>
        </tbody>
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Appointment sharing gives assigned resources the record access they need to do their work, based on service appointment status.

1. From Setup, in the Quick Find box, enter Workforce Scheduling, and then select **Sharing**.
2. On the **Assigned Resource Sharing** tab, enable **Share Appointments with Assigned Resources**.
    
    When your org uses a private or read-only sharing model, this setting gives assigned service resources access to their service appointments and the related work orders, work order line items, visits, and interactions.
3. Select the service appointment statuses that trigger sharing. You can select different statuses for field or on-site appointments.
    
    When an appointment enters one of these statuses, Workforce Scheduling shares it with the assigned resource. When the appointment leaves these statuses, Workforce Scheduling removes that access. By default for on-site appointments, Scheduled, In Progress, and Completed are selected. By default for field appointments, Dispatched, In Progress, Completed, and Cannot Complete are selected.