Set Up the Field Service Mobile App Basics for Workforce Scheduling

Assign the licenses and permissions that mobile workers and contractors need to log in and get scheduled.

Required Editions

Available in: Lightning Experience
Available in: Enterprise and Unlimited Editions

Give your mobile workforce access to the Field Service mobile app, and then create a service resource record for each person you schedule.

  • Give mobile workers access by assigning Workforce Scheduling and Field Service Mobile licenses and permissions. Experience Builder site users get the same assignments.
  • Give contractors access with a community license, Workforce Scheduling contractor permissions, and the Field Service mobile app.