---
schema_version: "1"
id: 73facda26be5726da79368be72449e2511f0160f66ca706a01c61c3149599cbb
title: Manage Shifts
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/wfs_manage_shifts.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.wfs_manage_shifts.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 35b1d7cf15c1e557765e9c019d516f4acd8ed2b9bedff3dc05932053220a4f9d
description: Create and manage shifts that drive resource availability for on-site and field work.
products:
  - Public Sector
  - Service Cloud
release: "264"
---
# Manage Shifts

Create and manage shifts that drive resource availability for on-site and field work.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

Learn more about shifts:

- [Get Started with Shift Management](https://help.salesforce.com/s/articleView?x=xcloud.shifts_get_started.htm&type=5&language=en_US)
- [Set Up Your System & Core Configuration](https://help.salesforce.com/s/articleView?id=xcloud.shifts_prepare_shift_sched.htm&type=5&language=en_US)
- [Standardize Shift Delivery & Daily Operations](https://help.salesforce.com/s/articleView?id=xcloud.shifts_standardize.htm&type=5&language=en_US)
- [Scale Workforce Automation & Problem Resolution](https://help.salesforce.com/s/articleView?id=xcloud.shifts_automation.htm&type=5&language=en_US)
- [Drive Workforce Engagement & Availability Tracking](https://help.salesforce.com/s/articleView?id=xcloud.shifts_engagement.htm&type=5&language=en_US)