Customize Workforce Scheduling

Customize scheduling flows, object labels, context definitions, and confirmation email templates.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions

Standard Context Definitions for Workforce Scheduling
Workforce Scheduling uses Context Service to gather and organize scheduling data from multiple Salesforce objects.
Select a New Default Context Definition for Workforce Scheduling
Workforce Scheduling provides an out-of-the-box context definition for its scheduling use cases. If you extend this context definition for your business context, use Salesforce Go to update the default context definition for Workforce Scheduling.