---
schema_version: "1"
id: 6ab9f9596aead6b5655bf6568093eafc9044c03dcdec6e5ffa1b04d943375e9e
title: Create Service Resources
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/wfs_create_service_resources.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.wfs_create_service_resources.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 18093e92ffdbac952ff2b2cfb6765c6996537ce2dd06cf6003c8f85e6e3fbf6c
description: Represent the people and assets that perform work as service resources so that you can assign service appointments to them.
products:
  - Public Sector
  - Service Cloud
release: "264"
---
# Create Service Resources

Represent the people and assets that perform work as service resources so that you can assign service appointments to them.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d10575e64">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d10575e64 ">To create service resources:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d10575e64 ">Workforce Scheduling Admin</td>

          </tr>
        </tbody>
      </table>

1. From Salesforce Go, search for and select **Workforce Scheduling Data & Permissions**.
2. Click **Create Service Resources** and then **New Service Resource**.
3. Enter the details that identify the service resource.
    
    - Name: the name of the service resource.
    - Resource Type: **Technician** or **Asset**.
    - User: select the associated Salesforce user of the service resource.
    - Service Territory: search for and select the associated service territory.
    - Required Skills: search for and select the skills for the resource.
4. Save your changes.