---
schema_version: "1"
id: 49703071516c3e7aaa5ae2a905dc1d4907252c01cef74b77d70d555a04534b7b
title: Configure Objects and Fields for Workforce Scheduling
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/wfs_configure_objects_fields.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.wfs_configure_objects_fields.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 77940d4136d56f2605142b7312453fc69b06916506beabc6b64f96a8929e6f33
description: Define the service appointment statuses and resource absence types that Workforce Scheduling depends on.
products:
  - Public Sector
  - Service Cloud
release: "264"
---
# Configure Objects and Fields for Workforce Scheduling

Define the service appointment statuses and resource absence types that Workforce Scheduling depends on.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

Configure these objects and fields before you turn on and use Workforce Scheduling.

- **[Create Service Appointment Statuses](https://help.salesforce.com/s/articleView?id=service.wfs_create_service_appointment_statuses.htm&release=264.0.0&type=5)**  
    Define the statuses a service appointment moves through, and map each status to a status category that reflects its stage.
- **[Create Resource Absence Types](https://help.salesforce.com/s/articleView?id=service.wfs_create_resource_absence_types.htm&release=264.0.0&type=5)**  
    Add the types of time off and unavailability that you track for service resources, such as vacation or medical leave.
- **[Set Default Statuses for Categories](https://help.salesforce.com/s/articleView?id=service.wfs_set_default_statuses_categories.htm&release=264.0.0&type=5)**  
    Set the default service appointment status that scheduling applies at each stage of an appointment's lifecycle.