Add the flows directly to your guest Experience Cloud pages.
Required Editions
| Available in: Lightning Experience |
| Available in: Enterprise and Unlimited Editions |
| User Permissions Needed | |
|---|---|
| To set up guest scheduling flows: | Customize Application AND Manage Flow |
| To let guests use the flows: | Workforce Scheduling Guest User and Composable Case Management Scheduling for Guest Users permission sets |
- In Experience Builder, open the guest page where visitors schedule appointments.
- Add a Flow component and select your cloned Schedule New Appointment flow.
- On the page where visitors manage an existing appointment, add a Flow component and select your cloned guest modification flow.
- Publish the site.
- In a private or incognito browser window, open the guest page and confirm that a guest can book, reschedule, and cancel an appointment. Confirm the emailed passcode is required before a booking saves.