---
schema_version: "1"
id: 75b61499dbac62299ab5a5fd7b0d8d24c0265065f0962335493cb91f15b5f3dc
title: Set Up Health Check Stack to Run Self-Service Checks
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/voice_health_check_lambda.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.voice_health_check_lambda.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3f4f32ebbc8fa185ebc1ee9f30666a26ab646f9e54350f875bc0141a96d5605a
description: To run the service check, the health check stack must be installed for your contact center. The health check stack contains the HealthCheckFunction Lambda, the HealthCheckRole, and the HealthCheckLambdaExecutionRole. The HealthCheckFunction Lambda checks the AWS account status and generates the report. The HealthCheckRole triggers the HealthCheckFunction Lambda. The HealthCheckLambdaExecutionRole runs the HealthCheckFunction Lambda.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Set Up Health Check Stack to Run Self-Service Checks

To run the service check, the health check stack must be installed for your contact center. The health check stack contains the HealthCheckFunction Lambda, the HealthCheckRole, and the HealthCheckLambdaExecutionRole. The HealthCheckFunction Lambda checks the AWS account status and generates the report. The HealthCheckRole triggers the HealthCheckFunction Lambda. The HealthCheckLambdaExecutionRole runs the HealthCheckFunction Lambda.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col style="width:100%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&amp;language=en_US&amp;type=5" target="_blank">View supported editions</a>.</td></tr></tbody></table>

This article applies to:

- Salesforce Voice with Amazon Connect
- Salesforce Voice with Partner Telephony from Amazon Connect

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d166692e68">User Permissions
            Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d166692e68 ">To view the Amazon Contact Centers page: </td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d166692e68 ">Customize Application AND Manage Call Centers </td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d166692e68 ">To run service checks:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d166692e68 ">Salesforce Voice Contact Center Admin</td>

        </tr>
      </tbody>
    </table>

- **[Set Up Health Check Stack for Provisioned Contact Centers](https://help.salesforce.com/s/articleView?id=service.voice_health_check_amazoncc.htm&release=264.0.0&type=5)**  
    To run service checks in a contact center, authorize Salesforce to install and run the HealthCheck Lambda function with the IAM role in your AWS account.
- **[Set Up Health Check Stack for Contact Centers Created Through XML Import](https://help.salesforce.com/s/articleView?id=service.voice_health_check_importcc.htm&release=264.0.0&type=5)**  
    Install the health check stack in your AWS account for contact centers manually created through XML import.