---
schema_version: "1"
id: b334d699f14bcd738ed7f6a4a179832b7232a4fbf25d9ad52fedef5ec6817044
title: Edit Contact Center Details
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/voice_flex_edit_cc.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.voice_flex_edit_cc.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d709433c457b53bf199f344e0e05e6e2ecd319da44c2dfd38d0f93ec4aac62e4
description: Use the Edit option in the contact center details page to edit the contact center details.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Edit Contact Center Details

Use the Edit option in the contact center details page to edit the contact center details.

### Required Editions

This article applies to:

- Salesforce Voice with Partner Telephony from Amazon Connect

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the user interfaces, editions, and add-ons that support Voice solutions by Salesforce.">View supported editions</a>.</td></tr></tbody></table>

1. Click Edit in the contact center details page.![Edit Contact Center](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_channels-264-0-0-production-enus/f3c4b3d2-ff86-4f7c-9fe2-3d8b23d35109/support_channels/images/voice/voice_edit_cc.png)
2. Click Import XML to upload the contact center definition XML file. Make sure the import.xml file has the updated values for the contact center details you want to change. You must not change the `internalName` of the contact center.![Import XML](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_channels-264-0-0-production-enus/f3c4b3d2-ff86-4f7c-9fe2-3d8b23d35109/support_channels/images/voice/voice_import_xml.png)
3. Save the changes.

When you import the XML file, the contact center details are updated immediately. If the update fails, you can retry the operation.