---
schema_version: "1"
id: 72d736fb43f8da458275c674cf1bdb01133eca9270ff5aa916b70c263b623f74
title: Create S3 Bucket for Salesforce Voice Resources
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/voice_create_s3_bucket.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.voice_create_s3_bucket.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d81e38dc5ec0a7d3b5601c6ff20da0fe5e576d8d51b47befc452ed15fb8e833d
description: Create an AWS S3 bucket with S3 bucket policy for Salesforce Voice (formerly Service Cloud Voice) resources in the same region as that of the Amazon Connect instance.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Create S3 Bucket for Salesforce Voice Resources

Create an AWS S3 bucket with S3 bucket policy for Salesforce Voice (formerly Service Cloud Voice) resources in the same region as that of the Amazon Connect instance.

### Required Editions

This article applies to:

- Salesforce Voice with Partner Telephony from Amazon Connect (Voice manually integrated with your Amazon Connect instance by importing the contact center definition XML file)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the user interfaces, editions, and add-ons that support Voice solutions by Salesforce.">View supported editions</a>.</td></tr></tbody></table>

1. Create an AWS S3 bucket with S3 bucket policy in your AWS account, and you can use any name for the AWS S3 bucket. You must create the AWS S3 bucket in the same region as that of the Amazon Connect instance.
2. Add the bucket policy for the AWS S3 bucket.
    
    `{ "Version": "2008-10-17", "Statement": [ { "Sid": "AllowS3AccessForResourcessToSubAccount", "Effect": "Allow", "Principal": "*", "Action": "s3:Get*", "Resource": "arn:aws:s3:::<CustomerSpecifiedS3BucketName>/*", "Condition": { "StringEquals": { "aws:PrincipalServiceName": "cloudformation.amazonaws.com" } } }, { "Sid": "DenyUnsecuredS3Access", "Effect": "Deny", "Principal": "*", "Action": "*", "Resource": "arn:aws:s3:::<CustomerSpecifiedS3BucketName>/*", "Condition": { "Bool": { "aws:SecureTransport": "false" } } } ] }`