---
schema_version: "1"
id: 2ee119179a555fdd6615662f336111e3aa8e6d96aa52c561db0987fb73b59fea
title: Create AWS Resources and cloudformation Template
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/voice_create_AWS_resource.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.voice_create_AWS_resource.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7d1b44d606f3f2baf3901be9efa7ff11b55560dc866276efc024f9016d6dd204
description: If you want to use the sample cloudformation template, you must also create the prerequisite AWS resources. You can execute the cloudformation template in any AWS region, but you must make sure that the Amazon Connect instance and ContactCenterStack are also in the same region. Before importing the contact center definition XML file to create a contact center, you must create the AWS resources in your AWS account.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Create AWS Resources and cloudformation Template

If you want to use the sample cloudformation template, you must also create the prerequisite AWS resources. You can execute the cloudformation template in any AWS region, but you must make sure that the Amazon Connect instance and ContactCenterStack are also in the same region. Before importing the contact center definition XML file to create a contact center, you must create the AWS resources in your AWS account.

### Required Editions

This article applies to:

- Salesforce Voice with Partner Telephony from Amazon Connect (Voice manually integrated with your Amazon Connect instance by importing the contact center definition XML file)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the user interfaces, editions, and add-ons that support Voice solutions by Salesforce.">View supported editions</a>.</td></tr></tbody></table>

A sample cloudformation template is available in [GitHub](https://github.com/service-cloud-voice/ServiceCloudVoiceLambdas).

- **[Create S3 Bucket for Salesforce Voice Resources](https://help.salesforce.com/s/articleView?id=service.voice_create_s3_bucket.htm&release=264.0.0&type=5)**  
    Create an AWS S3 bucket with S3 bucket policy for Salesforce Voice (formerly Service Cloud Voice) resources in the same region as that of the Amazon Connect instance.
- **[Create S3 Bucket for Salesforce Voice SAML Metadata](https://help.salesforce.com/s/articleView?id=service.voice_saml_metadata.htm&release=264.0.0&type=5)**  
    Create an AWS S3 bucket with S3 bucket policy for SAML metadata in the same region where you execute the BYOATenantStack.
- **[Prepare cloudformation Template](https://help.salesforce.com/s/articleView?id=service.voice_cloudformation_template.htm&release=264.0.0&type=5)**  
    You must prepare the cloudformation template after creating the AWS resources.