---
schema_version: "1"
id: c469d7e4cd91e54a0189e2b8fd642e1aed207a8db1834841a785a04b6cfd5d62
title: Next Steps for Salesforce Voice after Contact Center Configuration
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/voice_configure_cc_next_steps.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.voice_configure_cc_next_steps.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 873c29967c6d97bcde1b23cefb92dd10de0b72766feec4159eaf07018f86e52d
description: You’ve set up Salesforce Voice (formerly Service Cloud Voice) and customized your contact center. Now that basic setup is done, learn about more advanced features and optional customizations that can enhance the experience of your reps and customers.
products:
  - Service Cloud
  - Digital Engagement
release: "264"
---
# Next Steps for Salesforce Voice after Contact Center Configuration

You’ve set up Salesforce Voice (formerly Service Cloud Voice) and customized your contact center. Now that basic setup is done, learn about more advanced features and optional customizations that can enhance the experience of your reps and customers.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.voice_editions.htm&amp;release=264.0.0&amp;type=5" title="Learn about the user interfaces, editions, and add-ons that support Voice solutions by Salesforce.">View supported editions</a>.</td></tr></tbody></table>

#### See Also

- [Customize Salesforce Voice](https://help.salesforce.com/s/articleView?id=service.voice_customize.htm&release=264.0.0&type=5 "You have successfully completed all the necessary setup tasks, and Salesforce Voice with Telpehony Providers (formerly Service Cloud Voice) is now operational. While it is not mandatory, you have the option to customize Salesforce Voice further, unlocking advanced capabilities that can significantly enhance the overall experience for your customers, reps, and supervisors.")