---
schema_version: "1"
id: 861fbabd1298082908901cd38410cf138ee9e481b6010af33b13193a6df85ad5
title: Enable the Known Issuers Directory
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/vaccine_packages_setup_known_issuers.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.vaccine_packages_setup_known_issuers.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 417397e1bb64dc06a9bbcf2e8c8f76778d6ad2d97a8076133f403fe22165f689
description: As an admin, you can enable the Known Issuer Directories Setup feature to import an up-to-date list of known SMART Health Card issuers. The data from the Known Issuers directory helps Safety Cloud determine whether the SMART Health Card shared by a card holder is valid and credible.
products:
  - Salesforce Platform
release: "264"
---
# Enable the Known Issuers Directory

As an admin, you can enable the Known Issuer Directories Setup feature to import an up-to-date list of known SMART Health Card issuers. The data from the Known Issuers directory helps Safety Cloud determine whether the SMART Health Card shared by a card holder is valid and credible.

The imported data is stored in the Health Card Issuer object.

To enable the Known Issuers Directory to import Known Issuer data, complete these steps.

1. From the Safety Cloud app, find the Known Issuer Directories Setup tab and select it..
2. Using the toggle, enable the Known Issuer Directories feature.
3. Using the toggle, enable the specific Known Issuers Directory. To get the latest list of known issuers, click **Update List**.
    
    When you enable the [VCI™](https://vci.org/issuers) Directory, Safety Cloud imports the known issuers from the directory and sets up the scheduled daily refresh job. Safety Cloud imports information from the directory as known Health Card Issuer records.
    
    When you disable VCI™ Directory, Safety Cloud removes the imported Known Issuers. However, any known issuers that you created manually aren’t removed when you disable the feature.
    
    If you disable the feature, Safety Cloud removes the scheduled daily refresh job automatically.

Each time a SMART Health Card holder shares their card, Safety Cloud extracts the issuer information from the card and compares it against the known Health Card Issuers records imported from the VCI™ Directory. If there’s a matching Health Card Issuer record in the org, Safety Cloud sets the Is Known Issuer checkbox on the Health Card record to True.

Knowing the SMART Health Card is from a known issuer is key in deciding on whether to trust a credential. With this information, the admin can determine how to automate the health verification process. For example, when Is Known Issuer =True on the Health Card record, they can set Health Verification to Verified.

#### See Also

- [Point-of-Entry Health Verification](https://help.salesforce.com/s/articleView?id=service.vaccine_packages_point_of_entry_hv.htm&release=264.0.0&type=5 "SMART Health Card holders can scan their SMART Health Card for point-of-entry health verification. Safety Cloud provides an out-of-the-box Visualforce barcode scanner page that can be installed on any browser.")
- [Configure the Visualforce Barcode Scanner Page for Point-of-Entry Verification](https://help.salesforce.com/s/articleView?id=service.vaccine_packages_configure_barcode_scanner_hv.htm&release=264.0.0&type=5 "Safety Cloud comes with a Visualforce page that you can use to scan SMART Health Card QR codes. You can load the Visualforce page on any browser. After it’s scanned, the QR code’s payload is extracted and verified by the Safety Cloud health card verification service.")