---
schema_version: "1"
id: b88334b835e91347bbb13f788d562236082d91a53aa10788bfc2f593155275cf
title: Set up Marketing Cloud Engagement to Send Customer Health Verification Notifications
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/vaccine_packages_send_hv_notifications_mc.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.vaccine_packages_send_hv_notifications_mc.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 563a4c9538397ff7e4d6931df073a3bcd6c65f1f645d92a9f70687ed50e9bdd2
description: Prepare and send COVID-19 health verification notifications such as confirmation and status updates to your customers. Send notifications using Content Builder and Journey Builder in Marketing Cloud Engagement.
products:
  - Salesforce Platform
release: "264"
---
# Set up Marketing Cloud Engagement to Send Customer Health Verification Notifications

Prepare and send COVID-19 health verification notifications such as confirmation and status updates to your customers. Send notifications using Content Builder and Journey Builder in Marketing Cloud Engagement.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

Keep these things in mind when writing updates for recipients.

- Specify a time frame for how long it generally takes to verify the customer’s request.
- We recommend that you tell customers:
    - How your organization plans to use the uploaded file attachments.
    - How long you must keep the file attachments.
    - Any other information about your organization's data use and retention policies.
- Don’t include recipients’ personal information in the subject or body of your emails.
- Follow our tips for [Integrating Ethics into Vaccine Management](https://www.salesforce.com/blog/ethical-vaccine-management-technology/).

1. Create two data extensions from the `TriggeredSendDataExtension` template
    
    .
    
    For more information, see [Create a Data Extension Using a Template](https://help.salesforce.com/s/articleView?id=mktg.mc_es_create_data_extension.htm&type=5&language=en_US).
    
    The attributes in the data extensions are used in the transactional email messaging that you set up when you create the Transactional Send Journey.
2. Create a Transactional Send Journey.
    
    Transactional Send journeys enable you to create and manage transactional API messages in the same Journey Builder workspace used to manage Single Send and Multi-Step journeys.
    
    Be sure to save the name of the Event Definition Key from the Transactional Send Journey. You use the name as the field value when creating the Occasion Email Mapping records.
    
    For more information, see [Create a Transactional Send Journey](https://help.salesforce.com/articleView?id=mktg.mc_jb_create_transactional_journey.htm&type=5&language=en_US).

#### See Also

- [Define the Send Definitions Configured in Marketing Cloud Engagement](https://help.salesforce.com/s/articleView?id=service.vaccine_packages_hv_define_send_defintions_mc.htm&release=264.0.0&type=5 "Use Occasion objects to define the send definitions for email notifications configured in Marketing Cloud Engagement. When the criteria you define in the send definitions are met, Engagement sends email notifications to users. The context of the email that Engagement sends depends on the criteria specified in the send definition, as defined by the Occasion objects.")
- [Set up an Email Template for Health Verification](https://help.salesforce.com/s/articleView?id=service.vaccine_packages_setup_email_templates_hv.htm&release=264.0.0&type=5 "You can use Occasion Email Mapping to set up an email template for Health Verification. The template determines the content of the Health Verification email.")
- [Schedule the Confirmation and Verification Emails](https://help.salesforce.com/s/articleView?id=service.vaccine_packages_hv_schedule_notifications_mc.htm&release=264.0.0&type=5 "With the Developer Console, you can schedule the SendConfirmationEmails and the SendVerificationEmails Apex class")
- [Transactional Send Journeys](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_transactional_send_journeys.htm&type=5&language=en_US)
- [Create a Transactional Send Journey](https://help.salesforce.com/s/articleView?id=mktg.mc_jb_create_transactional_journey.htm&type=5&language=en_US)