--- schema_version: "1" id: 995cc4968466493b7c347cd0cd191d50a6fc9e4a6fe2267759cec7f6ef749c9b title: Customize the Health Verification Pages collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/vaccine_packages_hv_pages_setup.md canonical_url: https://help.salesforce.com/s/articleView?id=service.vaccine_packages_hv_pages_setup.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 78f1be28d9e2dc4bf64652a06712892662f167605965738ffb2ca66b7bcdb7ac description: Edit the text, fields, privacy and legal attestations, and images in your Health Verification Form LWC pages. products: - Salesforce Platform release: "264" --- # Customize the Health Verification Pages Edit the text, fields, privacy and legal attestations, and images in your Health Verification Form LWC pages. The Health Verification Form LWC page is a single page with multiple page states: Landing Page, Consent Acknowledgment Page, Health Verification Request Form, Status Pages, Terms & Conditions and Privacy Notice Page, and FAQs Page. To change the LWC components, we recommend using the Salesforce CLI command `project retrieve start` to retrieve the source, which is metadata in source format. We also recommend using `project deploy start` to deploy source. For more information, see the Salesforce CLI Command reference for the [project](https://developer.salesforce.com/docs/atlas.en-us.sfdx_cli_reference.meta/sfdx_cli_reference/cli_reference_project_commands_unified.htm) commands. Here’s an example of the steps for changing the Health Verification Form LWC. 1. In an existing Salesforce DX project, retrieve all the metadata from the Safety Cloud Template package by running this command in the terminal. ``` sf project retrieve start --package-name "Safety Cloud Template" --target-org ``` 2. Change the LWC components to suit your needs. 3. Deploy your changes by running this command in the terminal. ``` sf project deploy start --source-dir "Safety Cloud Template/main/default/lwc" --target-org ``` **Modify the Consent Acknowledgment Page** ![The COVID-19 Status consent acknowledgement page](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-vaccine_cloud-264-0-0-production-enus/efba81cf-4df2-478b-9074-4524c9b354ed/vaccine_cloud/images/vaccine_pkg_consent_acknowlegment_22.png) The consent acknowledgment page contains attestations that are necessary to comply with legal requirements for obtaining recipients’ information about their COVID-19 status. ![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-vaccine_cloud-264-0-0-production-enus/efba81cf-4df2-478b-9074-4524c9b354ed/images/icon_important.png) Important Consult with your organization’s own legal counsel to include appropriate language for your own particular use cases. Also, consult with legal counsel to ensure compliance with local privacy and healthcare laws, and any other applicable laws or guidance. **Modify the Health Verification Request Form** Every event that requires Health Verification is represented through the system as an Occasion. An Occasion can have multiple events at multiple locations over multiple days. For each of those event instances, there must be a unique health verification with its own Occasion Setting record. In each Occasion Setting record, you configure details like the name and graphic on the Health Verification form and which verification methods are acceptable for the event. Safety Cloud comes with Occasion Rules and Regulations that stipulate which vaccine brands or test providers are acceptable for Health Verification for you to configure. ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-vaccine_cloud-264-0-0-production-enus/efba81cf-4df2-478b-9074-4524c9b354ed/images/icon_note.png) Note You can also configure your own Occasion Rules & Regulations based on event-specific requirements. For every Health Verification form submitted, Safety Cloud creates a Health Verification record of a particular verification type (test, vaccination) and status (needs review, verified). These Health Verification records dictate the automation of the system. ![Customer health verification request form.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-vaccine_cloud-264-0-0-production-enus/efba81cf-4df2-478b-9074-4524c9b354ed/vaccine_cloud/images/vaccine_pkg_health_ver_request_1.png) The form contains the Health Verification Method picklist, date picker, Vaccine Brand Name picklist, and file upload component. Users who select **Documentation of COVID-19 with recovery** as the verification method can be required to upload more than one type of verification data, per government health agency guidelines. For example, in the U.S., if a person selects **Documentation of COVID-19 with Recovery**, the CDC requires two types of verification data. The person must provide a positive COVID-19 test result within 90 days of the event date. The person must also provide a signed letter on official letterhead from the user’s healthcare provider. Or they can have a public health official state that they meet the criteria to end isolation. We recommend creating an Apex job to automatically delete the Health Verification file attachments or Health Card records and related health information for users who select the Health Card QR Code Verification Method. By default, the related attachments on Health Verification records are deleted 24 hours after the date in the Event Date field. You can change the scheduled job based on your data retention and file deletion policies, but consult with your organization’s legal counsel before doing so. Consulting with legal council helps ensure that you adhere to local privacy laws and regulations. To learn more, see [Automatically Delete Health Verification Attachments and Health Card Records with an Apex Job](https://help.salesforce.com/s/articleView?id=service.vaccine_packages_delete_hv_attachments.htm&release=264.0.0&type=5 "Help keep customers’ personal health information private and safe by regularly deleting verification files and Health Card records. Simply schedule the job, and it runs at the specified time.") . **Modify the Status Pages** Three status pages, In Review, Accepted, and Rejected, show customers their request status and how to contact you for more information. Edit the provided text, and make sure to replace the placeholders, like the phone number. **Add Content to the FAQ Page and Terms & Conditions Page** Edit the text in the placeholder pages for FAQs and your Terms & Conditions and Privacy Notice with your own content. In the faq.js file, there’s an example that shows how to format different FAQs based on the OccasionId. Each FAQ can be shared across multiple Occasions. For example: ``` options = [ { id: 1, occasionIds: ['a0GB000001bfot6MAA'], question: 'Sample Question Label 1', answer: 'Sample Answer Label 1' }, { id: 2, occasionIds: ['a0GB000001a7BbfMAE'], question: 'Sample Question Label 2', answer: 'Sample Answer Label 2' } ]; ``` In the termsAndConditions.js file, there’s an example that shows how to format different Terms & Conditions based on the OccasionId. Each Occasion has only one label for Terms & Conditions. For example: ``` options = { 'a0GB000001a7BbfMAE': termsAndConditionsBodySample, 'a0GB000001bfot6MAN': 'Sample' }; ``` #### See Also - [Create an Occasion](https://help.salesforce.com/s/articleView?id=service.safety_cloud_occasion_object_setup.htm&release=264.0.0&type=5 "Use the Occasion Object that comes with Safety Cloud to create Health Verification configurations specific to an event.") - [Create an Occasion Setting](https://help.salesforce.com/s/articleView?id=service.safety_cloud_occasion_settings_setup.htm&release=264.0.0&type=5 "Use Occasion Settings to specify the details of the Health Verification form and the Health Verification records that Safety Cloud creates when a user submits the form.") - [Add a Logo for an Occasion Setting](https://help.salesforce.com/s/articleView?id=service.safety_cloud_occasion_static_resource_upload.htm&release=264.0.0&type=5 "You can add an image to the included static resource for an Occasion Setting. Images can include graphical elements such as a company logo or other images to enhance or customize the form’s appearance. Adding a logo or other image to the Occasion Setting is optional.") - [Create Occasion Rules and Regulations for an Occasion Setting](https://help.salesforce.com/s/articleView?id=service.safety_cloud_occasion_settings_rules_reg.htm&release=264.0.0&type=5 "Use the Occasion Rules & Regulations that come with Safety Cloud to stipulate which verification methods and vaccination and testing time ranges are acceptable for Health Verification. You can also configure your own Occasion Rules & Regulations based on event-specific requirements.") - [sfdx](https://developer.salesforce.com/docs/atlas.en-us.sfdx_cli_reference.meta/sfdx_cli_reference/cli_reference.htm)