---
schema_version: "1"
id: a031082115bfb06394ab9a73f0704c4e9f12037b47729972d616fd9364adabee
title: Vaccine Management Users
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/vaccine_mgt_users.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.vaccine_mgt_users.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0b6c6b5e97462889e0a64f0dd3ab3e17fdcbd352250ac8e7dafc1047fd9b02f7
description: Depending on what role you play in vaccination, your needs are different.
products:
  - Salesforce Platform
release: "264"
---
# Vaccine Management Users

Depending on what role you play in vaccination, your needs are different.

There are three user personas or roles for vaccine management and each has different needs.

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:33.33333333333333%">
        <col style="width:33.33333333333333%">
        <col style="width:33.33333333333333%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d1601e44">Public Sector</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d1601e47">Clinical Vaccine Administrators</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d1601e50">Pharma and Distributors</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="Public Sector" class="slds-cell-wrap" style="vertical-align:top;" headers="d1601e44 ">
            <ul>
              <li>Manage public health communications and notifications </li>

              <li>Manage vaccine allocation and prioritization for scheduling </li>

              <li>Manage community and vaccination tracking with a command center </li>

              <li>Provide easy access to scheduling locations </li>

            </ul>
          </td>

          <td data-label="Clinical Vaccine Administrators" class="slds-cell-wrap" style="vertical-align:top;" headers="d1601e47 ">
            <ul>
              <li>Offer appointment scheduling for vaccinations including triage and
                prioritization</li>

              <li>Order and manage vaccine supply to administer vaccinations </li>

              <li>Administer vaccines per guided protocols and track appropriate information for
                vaccines administered </li>

              <li>Monitor outcomes and report on regulatory guidelines </li>

              <li>Communicate with individuals as needed </li>

            </ul>
          </td>

          <td data-label="Pharma and Distributors" class="slds-cell-wrap" style="vertical-align:top;" headers="d1601e50 ">
            <ul>
              <li>Provide visibility into supply distribution information </li>

              <li>Support allocation management and prioritization </li>

              <li>Monitor outcomes and compliance reporting </li>

              <li>Ensure publishing vaccine administration guidelines and making them easily
                available </li>

            </ul>
          </td>

        </tr>
      </tbody>
    </table>

- **[Vaccine Management Capabilities](https://help.salesforce.com/s/articleView?id=service.vaccine_mgt_capabilities.htm&release=264.0.0&type=5)**  
    Vaccine management capabilities show you how Salesforce products and features are combined to expand your organization’s capabilities.

#### See Also

- [Safety Cloud](https://help.salesforce.com/s/articleView?id=service.vaccine_mgt_overview.htm&release=264.0.0&type=5 "Safety Cloud helps organizations deliver safer in-person experiences for event staff, volunteers, and attendees.")
- [Vaccine Management Blueprint](https://help.salesforce.com/s/articleView?id=service.vaccine_mgt_blueprint.htm&release=264.0.0&type=5 "Get key product and industry information you can use to build vaccine management solutions.")
- [Vaccine Management Capabilities](https://help.salesforce.com/s/articleView?id=service.vaccine_mgt_capabilities.htm&release=264.0.0&type=5 "Vaccine management capabilities show you how Salesforce products and features are combined to expand your organization’s capabilities.")