---
schema_version: "1"
id: 461289667659df8817b1d8abe74dbad30776a637d170ff96b2af5f8a9a013de0
title: Swarm in Slack
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/swarming_in_slack.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.swarming_in_slack.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f59fd41107511ffb2027d8e453210da464e71fe038a8940c8c1be7f05034885a
description: Swarm on customer issues with the Service Cloud for Slack app. You can start a swarm from the record in Salesforce or from a Slack channel.
products:
  - Service Cloud
release: "264"
---
# Swarm in Slack

Swarm on customer issues with the Service Cloud for Slack app. You can start a swarm from the record in Salesforce or from a Slack channel.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

To swarm on customer issues with the Service Cloud for Slack app, see [Start a Swarm in Slack](https://help.salesforce.com/s/articleView?id=slack.slack_apps_service_swarm_in_slack.htm&type=5&language=en_US).