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Verify the Service Catalog Pages Installation

Verify that the Customer Account Portal and Customer Service templates have the Service Catalog pages set up and configured. For the BYO (Aura) template, refer to Set Up the Service Catalog Pages.

Required Editions

View supported editions.
User Permissions Needed
To verify the Service Catalog site pages and components: Permissions and licenses associated with the Aura Service Catalog Site Builder
  1. From the Pages menu, click gear.
  2. From the Pages dropdown, under Service Catalog Item Definition, select Service Catalog Item Definition Detail.
    The page opens in the page editor.
  3. From the page editor, confirm that the Service Catalog Record Detail component is shown.
  4. Optional: Click the component, and then configure the properties.
  5. From the Pages menu, click gear.
  6. From the Pages dropdown, under Service Catalog Item Definition, select Service Catalog Item Definition List.
  7. From the page editor, confirm that the Service Catalog List component is shown.
  8. Optional: Click the component, and then configure the properties.