---
schema_version: "1"
id: 0d2787740a46c989e3ac77c49ed11e6504bde587fad0f4937212dfd998ead9d7
title: Set Up the Service Catalog Request Page
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/svc_site_request_page_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.svc_site_request_page_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bee144cbe76eb865b93f4de95bbd0f1ae817b94fb948b8cdad523e6ba11023e2
description: Create a Service Catalog Request page to let your site users view all their open service requests and their details.
products:
  - Service Cloud
release: "264"
---
# Set Up the Service Catalog Request Page

Create a Service Catalog Request page to let your site users view all their open service requests and their details.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d33959e55">User Permissions
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d33959e55 ">To build and configure Service Catalog site pages and components:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d33959e55 ">Permissions and licenses associated with the Aura Service Catalog Site
              Builder</td>

          </tr>
        </tbody>
      </table>

Setup of the Service Catalog Request page is optional, based on your business needs. The Service Catalog Request page requires the use of the standard Record Detail, Record List, and Record Banner components from Experience Cloud that you configure to link to the Service Catalog Request object. To link the object to the page, you must complete step III in [Set the Service Catalog Site Setup Configurations](https://help.salesforce.com/s/articleView?id=service.svc_site_crm_configs.htm&release=264.0.0&type=5 "Several configurations are required in Setup for you to build your Service Catalog site with Experience Cloud.").

Because the page uses standard components, the provided guidance is a recommended setup. Style the component’s properties and their arrangement on the page to your preferences.

1. Create the Service Catalog Request object page.
    
    1. From the Pages menu, click ![gear](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/service_catalog/community_builder_page_properties_gear.png), and then click **\+ New Page**.
    2. In the New Page window, set these configurations in the workflow.
        
        1. Select **Object Pages**.
        2. In the search box, enter Service Catalog Request, and then select **Service Catalog Request**.
        3. Click **Create**.
    
    The Service Catalog Request Detail, List, and Related List pages are created. The Service Catalog Request Detail page variation opens in the page editor.
2. Create the Service Catalog Request object page variation.
    1. From the Pages menu, click ![gear](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/service_catalog/community_builder_page_properties_gear.png).
        
        The Pages dropdown opens and shows the page properties panel for the Service Catalog Request Detail page.
    2. From the page properties panel, click **Page Variations** | **\+ New Page Variation**.
    3. From the New Page Variation window, set these configurations in the workflow.
        
        1. Select **Flexible Layout**, and then click **Next**.
        2. Name the page Service Catalog Request.
        3. Click **Create**.
3. Configure the Service Catalog Request object page variation.
    1. From the Pages menu, click ![gear](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/service_catalog/community_builder_page_properties_gear.png).
        
        The Pages dropdown opens and shows the page properties panel for the Service Catalog Request Detail page.
    2. From the page properties panel, click **Page Variations**.
    3. From the page variation list, from the dropdown for Service Catalog Request, select **Set to Default**.
    4. From the dropdown for Service Catalog Request, click **Edit**.
    5. From the page editor, click the center section of the page to open the section settings.
    6. From the Section settings, set these configurations.
        
        1. Under Column Layout, assign a two-column layout.
        2. Under Column Distribution, move the column divider to the left to set a distribution of four columns on the left and eight columns on the right.
    7. Click ![Lightning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/service_catalog/community_builder_components_icon.png) on the left sidebar, and enter Record List in the Components search box.
    8. Select **Record List**, and then place it in the left column of the page editor.
    9. Click the Record List component, and set these configurations.
        
        1. For the Object Name field, select **Service Catalog Request**.
        2. For the Filter Name field, select **My Service Catalog Requests**.
        
        The Record List component updates to show Service Catalog requests.
    10. Click ![Lightning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/service_catalog/community_builder_components_icon.png) on the left sidebar, and enter Record Banner in the Components search box.
    11. Select **Record Banner** and place it on the right column of the page editor.
    12. Click ![Lightning](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/service_catalog/community_builder_components_icon.png) on the left sidebar, and enter Record Details in the Components search box.
    13. Select **Record Detail** and place it on the right column of the page editor below the Record Banner component.

#### See Also

- [_Salesforce Help_: Record Banner](https://help.salesforce.com/s/articleView?id=experience.rss_record_headline.htm&type=5&language=en_US)
- [_Salesforce Help_: Record Detail](https://help.salesforce.com/s/articleView?id=experience.rss_record_detail.htm&type=5&language=en_US)
- [_Salesforce Help_: Record List](https://help.salesforce.com/s/articleView?id=experience.rss_record_list_view.htm&type=5&language=en_US)
- [_Salesforce Help_: Service Catalog Request](https://help.salesforce.com/s/articleView?id=service.svc_catalog_requests.htm&release=264.0.0&type=5 "Catalog requests are created when a Service Catalog customer submits a request for a catalog item. Requests let customers follow the status of a requested item and let you report on requests.")