Before you start building your Service Catalog site, head to Salesforce Setup to prep your org to become a customer or partner-facing site.
Required Editions
| View supported editions. |
Your Service Catalog site requires several configurations in Setup before you build your site. These configurations are required to create the proper environment to use Experience Builder and have the proper site functionality. We’ve indicated which of these steps are required based on your specific setup pathway.
In addition to these Setup configurations, you must set specific site access permissions for your site users. To configure these permissions, review the provided permission set licensing overview information and then take the provided steps to assign your site users their permissions.
- Determining Your Setup Pathway
Your Service Catalog site setup steps are specific to your affiliation with Experience Cloud. Use the provided guidance to determine your setup steps. - Set the Service Catalog Site Setup Configurations
Several configurations are required in Setup for you to build your Service Catalog site with Experience Cloud. - Service Catalog Site Permissions Assignments
Review and assign the permissions each site user requires for access and use of your Service Catalog site and its features. - Set Up Service Catalog Guest Users
Add Guest Users to your Aura or LWR Service Catalog Site.