In Service Catalog, when you delete an item from the Service Catalog Builder, it’s put
into a deactivated state. You can retrieve a deleted item’s metadata by retrieving the metadata
for all items in your service catalog using either Salesforce CLI or Metadata API.
Required Editions
To
retrieve all items, use this sample manifest file.
<?xml version="1.0" encoding="UTF-8"?>
<Package xmlns="http://soap.sforce.com/2006/04/metadata">
<types>
<members>*</members>
<name>SvcCatalogItemDef</name>
</types>
<version>53.0</version>
</Package>
-
To use Salesforce CLI, run the command
sf project retrieve
start --manifest <manifestFile>.
-
To use Metadata API, include the manifest file in your metadata zip file.