Retrieve Catalog Item Metadata

In Service Catalog, when you delete an item from the Service Catalog Builder, it’s put into a deactivated state. You can retrieve a deleted item’s metadata by retrieving the metadata for all items in your service catalog using either Salesforce CLI or Metadata API.

Required Editions

To retrieve all items, use this sample manifest file.


<?xml version="1.0" encoding="UTF-8"?>
<Package xmlns="http://soap.sforce.com/2006/04/metadata">
    <types>
        <members>*</members>
        <name>SvcCatalogItemDef</name>
    </types>
    <version>53.0</version>
</Package>
  1. To use Salesforce CLI, run the command sf project retrieve start --manifest <manifestFile>.
  2. To use Metadata API, include the manifest file in your metadata zip file.