---
schema_version: "1"
id: cd836e1c328a4c7c52402f59faf3639bfd829e7623bb212c6a8edc94a3d5ac6c
title: Determining Your Setup Pathway
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/svc_determine_setup.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.svc_determine_setup.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a2e7a00718aed9019a218eac24d96e374714b1537b9707287d50bc5a45b45637
description: Your Service Catalog site setup steps are specific to your affiliation with Experience Cloud. Use the provided guidance to determine your setup steps.
products:
  - Service Cloud
release: "264"
---
# Determining Your Setup Pathway

Your Service Catalog site setup steps are specific to your affiliation with Experience Cloud. Use the provided guidance to determine your setup steps.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Whether you create an Experience Cloud site or have a site that is already configured, you have access to the Service Catalog pages and components with the Service Catalog Access permission set license and the Service Catalog User permission set. Setup steps are applicable for both cases. The latter case takes streamlined setup steps while the former must take all steps provided in this documentation.

You can also integrate Service Catalog with sites alternative to Experience Cloud, such as Salesforce and externally built sites. See [Alternative Sites Setup Pathway](https://help.salesforce.com/s/articleView?id=service.svc_site_alt_setup.htm&release=264.0.0&type=5 "Take the steps in this setup pathway to set up Service Catalog Guest Users in sites alternative to Experience Cloud, such as Salesforce Sites and externally built sites.").

Here’s an overview of your setup steps based on your site framework. Use the provided table for direct navigation to your specific setup steps.

![Service Catalog site setup diagram](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/support/images/service_catalog/svc_site_setup_diagram_alt.png)

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:49.504950495049506%">
          <col style="width:50.495049504950494%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d49647e76">Experience Site Status</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d49647e79">Site Setup Steps</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Experience Site Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d49647e76 ">The Service Catalog Access permission set license is added to an Experience
              Site that has community users.</td>

            <td data-label="Site Setup Steps" class="slds-cell-wrap" style="vertical-align:top;" headers="d49647e79 ">
              <ol>
                <li><a href="https://help.salesforce.com/s/articleView?id=service.svc_site_crm_configs.htm&amp;release=264.0.0&amp;type=5" title="Several configurations are required in Setup for you to build your Service Catalog site with Experience Cloud.">Create a Service Catalog
                    list view</a>.</li>

                <li><a href="https://help.salesforce.com/s/articleView?id=service.svc_site_licensing.htm&amp;release=264.0.0&amp;type=5" title="Specific permissions and licenses are required for the access and use of your Service Catalog site and its features.">Review Service Catalog site
                    licensing</a>.</li>

                <li><a href="https://help.salesforce.com/s/articleView?id=service.svc_site_permission_assignments.htm&amp;release=264.0.0&amp;type=5" title="Review and assign the permissions each site user requires for access and use of your Service Catalog site and its features.">Update your
                    community profiles to provide Service Catalog object and feature
                    access</a>.</li>

                <li>
                  <a href="https://help.salesforce.com/s/articleView?id=service.svc_site_guest_users.htm&amp;release=264.0.0&amp;type=5" title="Add Guest Users to your Aura or LWR Service Catalog Site.">Set Up Service Catalog Guest Users</a>
                </li>

                <li><a href="https://help.salesforce.com/s/articleView?id=service.svc_site_build.htm&amp;release=264.0.0&amp;type=5" title="Build the pages and configure the components that comprise the Service Catalog site.">Build your Service Catalog
                    site</a>.</li>

                <li><a href="https://help.salesforce.com/s/articleView?id=service.svc_site_launch.htm&amp;release=264.0.0&amp;type=5" title="To go live with your site to your customers and partners, set your site admin settings, and then publish and activate your site.">Launch your Service Catalog
                    site</a>.</li>

              </ol>
            </td>

          </tr>
          <tr class="">
            <td data-label="Experience Site Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d49647e76 ">The Service Catalog Access permission set license is added to a newly generated
              Experience Cloud site.</td>

            <td data-label="Site Setup Steps" class="slds-cell-wrap" style="vertical-align:top;" headers="d49647e79 ">
              <p>A. <a href="https://help.salesforce.com/s/articleView?id=service.svc_site_crm_configs.htm&amp;release=264.0.0&amp;type=5" title="Several configurations are required in Setup for you to build your Service Catalog site with Experience Cloud.">Set the Service Catalog
                  site Setup configurations</a>.</p>
              <p>B. <a href="https://help.salesforce.com/s/articleView?id=service.svc_site_licensing.htm&amp;release=264.0.0&amp;type=5" title="Specific permissions and licenses are required for the access and use of your Service Catalog site and its features.">Review permissions and setup
                  community users</a>.</p>
              <p>C. <a href="https://help.salesforce.com/s/articleView?id=service.svc_site_guest_users.htm&amp;release=264.0.0&amp;type=5" title="Add Guest Users to your Aura or LWR Service Catalog Site.">Set Up Service Catalog Guest Users</a></p>
              <p>D. <a href="https://help.salesforce.com/s/articleView?id=service.svc_site_build.htm&amp;release=264.0.0&amp;type=5" title="Build the pages and configure the components that comprise the Service Catalog site.">Build your Service Catalog
                  site</a>.</p>
              <p style="margin-bottom:0;">E. <a href="https://help.salesforce.com/s/articleView?id=service.svc_site_launch.htm&amp;release=264.0.0&amp;type=5" title="To go live with your site to your customers and partners, set your site admin settings, and then publish and activate your site.">Launch your Service Catalog
                  site</a>.</p>
            </td>

          </tr>
          <tr class="">
            <td data-label="Experience Site Status" class="slds-cell-wrap" style="vertical-align:top;" headers="d49647e76 ">The Service Catalog Access permission set license is added to a Salesforce or
              External Site.</td>

            <td data-label="Site Setup Steps" class="slds-cell-wrap" style="vertical-align:top;" headers="d49647e79 ">
              <a href="https://help.salesforce.com/s/articleView?id=service.svc_site_alt_setup.htm&amp;release=264.0.0&amp;type=5" title="Take the steps in this setup pathway to set up Service Catalog Guest Users in sites alternative to Experience Cloud, such as Salesforce Sites and externally built sites.">Alternative Sites Setup Pathway</a>
            </td>

          </tr>
        </tbody>
      </table>

#### See Also

- [_Salesforce Help_: Preparing to Build Your Service Catalog Site](https://help.salesforce.com/s/articleView?id=service.svc_site_prep.htm&release=264.0.0&type=5 "Before you start building your Service Catalog site, head to Salesforce Setup to prep your org to become a customer or partner-facing site.")