---
schema_version: "1"
id: 4c1ee24af93e1c6be727d86ded04abacae4f0b0de0b96a5214ec11bd7623654b
title: Solutions Home
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/sol_home.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.sol_home.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 7d95c10cbfdb77818c878f7b51c7ac301db22c017c6223be103bdf8e602997ed
description: Click the Solutions tab to display the solutions home page.
products:
  - Service Cloud
release: "264"
---
# Solutions Home

Click the Solutions tab to display the solutions home page.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.legacy_editions.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="vertical-align:top;" id="d11588e55">User Permissions Needed</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d11588e55 ">To view Solutions tab:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d11588e55 ">Read on solutions</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d11588e55 ">To view solutions:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d11588e55 ">Read on solutions</td>

        </tr>
        <tr class="">
          <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d11588e55 ">To create solutions:</td>

          <td class="slds-cell-wrap" style="vertical-align:top;" headers="d11588e55 ">Create on solutions</td>

        </tr>
      </tbody>
    </table>

- Under **Find Solutions**, enter keywords to search for a solution. If your organization uses categories, optionally select a category in which to search. If multilingual solutions is enabled for your organization, search results return solutions in all languages that have matching keywords. However, search results across all languages might not be reliable because terms searched from one language to another are processed differently.
- In the **Browse Solutions** section, click a category name to view a list of solutions in that category and its subcategories.
- To show a filtered list of items, select a predefined list from the View drop-down list, or click **Create New View** to define your own custom views. To edit or delete any view you created, select it from the View drop-down list and click **Edit**.
- In the **Recent Solutions** section, select an item from the drop-down list to display a brief list of the top solutions matching that criteria. From the list, you can click any solution name to go directly to the solution detail. Toggle the **Show 25 items** and **Show 10 items** links to change the number of items that display. The fields you see are determined by the “Solutions Tab” search layout defined by your administrator and by your field-level security settings (available in Professional, Enterprise, Unlimited, Performance, and Developer Editions only). The Recent Solutions choices are:
    
     
    | Recent Solutions Choice | Description |
    | --- | --- |
    | **Recently Viewed** | The last ten or twenty-five solutions you viewed, with the most recently viewed solution listed first. This list is derived from your recent items and includes records owned by you and other users. |
- In the **Recent Solutions** section, click **New** to create a solution.
- Under **Reports**, click any report name to display that report. The Solution List report allows you to report on any solution field.

#### See Also

- [Track Solutions to Service Issues](https://help.salesforce.com/s/articleView?id=service.sol_def.htm&release=264.0.0&type=5 "A solution is a detailed description of a customer issue and the resolution of that issue. Solution managers, administrators, and users with the appropriate permissions can create, review, and categorize solutions, and publish them in a Self-Service portal.")
- [Create Solutions](https://help.salesforce.com/s/articleView?id=service.creating_solutions.htm&release=264.0.0&type=5 "You can create a solution from the sidebar or Solutions tab and while closing a case.")
- [Search for Solutions](https://help.salesforce.com/s/articleView?id=service.sol_search.htm&release=264.0.0&type=5 "You can find solutions from the Cases Tab, the Solutions Tab, using Global Search, and custom list views in Salesforce Classic")