---
schema_version: "1"
id: c24477bfd4c2e8c59f7bc0f263b0832cee1e1d9aeed549259f6340f832103fcb
title: Time Sheets and Time-Off Requests
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/shift_scheduling_about_time_sheets.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.shift_scheduling_about_time_sheets.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 8a5da6f5bbabdbad6637518c5ef575d32a2ace79f18ef3b37198091d4714b16b
description: Gain oversight into support reps’ time sheets and time-off requests. Approve or deny submissions from an individual support rep’s service resource profile or from the Time Sheets or Resource Absences tabs.
products:
  - Service Cloud
release: "264"
---
# Time Sheets and Time-Off Requests

Gain oversight into support reps’ time sheets and time-off requests. Approve or deny submissions from an individual support rep’s service resource profile or from the Time Sheets or Resource Absences tabs.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

- **[Preparing for Time Sheets and Resource Absences](https://help.salesforce.com/s/articleView?id=service.workforce_engagement_time_sheets_and_absences_1.htm&release=264.0.0&type=5)**  
    Before your support reps use time sheets or specify resource absences, set up these features.
- **[Approve Time Sheets and Time-Off Requests](https://help.salesforce.com/s/articleView?id=service.workforce_engagement_approve_time_sheets_and_absences.htm&release=264.0.0&type=5)**  
    As a team lead, it’s important to stay on top of everyone’s schedules. Approve time sheets and time-off requests by support rep or by object type.
- **[Submit Your Time Sheet](https://help.salesforce.com/s/articleView?id=service.workforce_engagement_submit_time_sheet.htm&release=264.0.0&type=5)**  
    Account for hours worked with time sheets. Submit a time sheet to your team lead for approval after you complete a set period of work.
- **[Submit Time Off with Resource Absences](https://help.salesforce.com/s/articleView?id=service.workforce_engagement_request_time_off.htm&release=264.0.0&type=5)**  
    Need to take a vacation or call in sick? Submit your time off with a resource absence.