Translate a Knowledge Article

Translate a knowledge article into one or more languages with AI Knowledge Translation.

  1. Go to the knowledge article you want to translate, and in the highlights panel, click Submit for Translation.
  2. Select the languages that you want to translate the article into, and flip the AI Translation toggle.
    The AI translation modal.
  3. Click Submit.

When your translation is complete, depending on the size of your translation request, you receive an email and a notification on the knowledge object. Or, you can view the translated knowledge article immediately in the View Translations section. We strongly recommend that a subject matter expert always review the results of translated knowledge articles.

Each successful translation has its own record page for that article. If you submit multiple translation requests for the same article in the same language, the notification that you see on the object is for the most recent, completed translation.

Use the View Translations section to navigate through the translated version of the selected knowledge article. You can translate knowledge objects into the following languages:

Language Language Code
Afrikaans af
Albanian sq
Amharic am
Arabic ar
Armenian hy
Azerbaijani az
Bengali bn
Bosnian bs
Bulgarian bg
Catalan ca
Chinese (Simplified) zh
Chinese (Traditional) zh-TW
Croatian hr
Czech cs
Danish da
Dari fa-AF
Dutch nl
English en
Estonian et
Farsi (Persian) fa
Filipino, Tagalog tl
Finnish fi
French fr
French (Canada) fr-CA
Georgian ka
German de
Greek el
Gujarati gu
Haitian Creole ht
Hausa ha
Hebrew he
Hindi hi
Hungarian hu
Icelandic is
Indonesian id
Irish ga
Italian it
Japanese ja
Kannada kn
Kazakh kk
Korean ko
Latvian lv
Lithuanian lt
Macedonian mk
Malay ms
Malayalam ml
Maltese mt
Marathi mr
Mongolian mn
Norwegian (Bokmål) no
Pashto ps
Polish pl
Portuguese (Brazil) pt
Portuguese (Portugal) pt-PT
Punjabi pa
Romanian ro
Russian ru
Serbian sr
Sinhala si
Slovak sk
Slovenian sl
Somali so
Spanish es
Spanish (Mexico) es-MX
Swahili sw
Swedish sv
Tamil ta
Telugu te
Thai th
Turkish tr
Ukrainian uk
Urdu ur
Uzbek uz
Vietnamese vi
Welsh cy