---
schema_version: "1"
id: cacbc1e458d50f453f988b87e00ad7769a40c01a58aeeeea6c198f4420afe9ee
title: Install the Knowledge Flow for Service Intelligence
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/service_intelligence_install_knowledge_flow.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.service_intelligence_install_knowledge_flow.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d57bef3e54dbd379b805b7c94006f1b80f020c8472f084c0084a4fbd4d829109
description: To use Service Intelligence with Knowledge, install the Flag for Review flow.
products:
  - Service Cloud
release: "264"
---
# Install the Knowledge Flow for Service Intelligence

To use Service Intelligence with Knowledge, install the Flag for Review flow.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

On the Service Intelligence setup page, click **Start** for the Install Knowledge Flow for Service Intelligence step.

This step is required for Knowledge dashboards and is available when Lightning Knowledge and Service Intelligence are set up. It automates Knowledge reviews by helping managers quickly set the review date on articles to the current date and publish articles directly from Knowledge Performance dashboards.

When the flow installation is complete, move on to install the Service Intelligence app.