---
schema_version: "1"
id: a00b3e61c39247e31e4ba309c5a4e3059418d5c4b054fd263eb0beb73e93c918
title: Deploy the Knowledge Article Views Data Stream
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/service_intelligence_deploy_ka_data_stream_task.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.service_intelligence_deploy_ka_data_stream_task.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f7fe44420c5b6f5e716b3516771af6e5c41ed8043be059ce47332bfd5080259d
description: If you have Knowledge enabled for Service, you must deploy the Knowledge Article Views data stream. This data stream is deployed using an ingestion API connector to include articles view data.
products:
  - Service Cloud
release: "264"
---
# Deploy the Knowledge Article Views Data Stream

If you have Knowledge enabled for Service, you must deploy the Knowledge Article Views data stream. This data stream is deployed using an ingestion API connector to include articles view data.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

1. In Data Cloud, go to the Data Streams tab and click **New**.
2. Under Other Sources, select Install Data Kits & Packages and click **Next**.
3. Select the **ServiceDK** data kit, check the entry for Knowledge Article Views, then click **Next**.
4. Click **New Connector**.
5. Enter KA\_Engagement for the **Connector Name** and click **Save**. If you don’t enter KA\_Engagement for the name, the deploy fails
6. Click **Next** for the next two screens, then click **Deploy**. When complete, the KA\_Engagement-KnowledgeArticleView data stream is visible.

If you have the Knowledge and Einstein Conversation Mining features enabled, you must deploy additional data bundles. Follow [these steps](https://help.salesforce.com/s/articleView?id=service.service_intelligence_setup_data_in_dc_task.htm&release=264.0.0&type=5 "Next, deploy the Service data bundles as data streams in Data 360.") for the ConversationMining and the Knowledge bundles to deploy their data streams. After completing this deployment, you’ve finished all the steps related to installing the data kit and setting up the Service Data. Return to [Install the Service Data Kit for Service Intelligence](https://help.salesforce.com/s/articleView?id=service.service_intelligence_install_data_kit.htm&release=264.0.0&type=5 "The Service data kit includes the Service data bundle and additional data bundles for Knowledge and Einstein Conversation Mining based on the configuration of your Agentforce Service (formerly Service Cloud). These bundles provide the necessary data streams, data model objects, and data mappings for Service Intelligence.") to continue the setup process.