---
schema_version: "1"
id: bc345c1d2a2cb60b1a52dc18f5fcf3dc1c3e4e625389192332387f8315f32e54
title: Service Intelligence Data Refresh
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/service_intelligence_data_refresh.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.service_intelligence_data_refresh.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 874e70c6b67daa0794262334ffe019d468cb0bda6c41759f1c2e919807a3d94b
description: The Service Intelligence dashboards rely on up-to-date data. When you install Service Intelligence, set a schedule to refresh the data hourly or daily. The refresh includes running the data transforms and updating the datasets.
products:
  - Service Cloud
release: "264"
---
# Service Intelligence Data Refresh

The Service Intelligence dashboards rely on up-to-date data. When you install Service Intelligence, set a schedule to refresh the data hourly or daily. The refresh includes running the data transforms and updating the datasets.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

The Data 360 data streams refresh hourly, updating the Service data model objects (DMO). The data transforms must be scheduled to process the new and updated DMO data and bring the data into CRM Analytics. The simplest way to do this is to schedule the app refresh during the installation of Service Intelligence.

You can change the schedule or refresh the data as needed on the app management tab. For more information, see [Change Your Intelligent App Settings](https://help.salesforce.com/s/articleView?id=analytics.update_intell_apps.htm&type=5&language=en_US).