---
schema_version: "1"
id: 9226eb94753fce40749e16b818f4ea52734ba6ef59a7844c4b47936b66de2377
title: Install Self Learning Knowledge Intelligence Analytics
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/service_install_slk_intelligence_analytics.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.service_install_slk_intelligence_analytics.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 17e16bb210205772fb1cd0427c0ff3abb54be8992031f2643c8dab5fb38e0c54
description: To view visualizations of your knowledge base and identify knowledge gaps, install the Self Learning Knowledge Intelligence Analytics app in Tableau Next.
products:
  - Service Cloud
  - Service Intelligence
release: "264"
---
# Install Self Learning Knowledge Intelligence Analytics

To view visualizations of your knowledge base and identify knowledge gaps, install the Self Learning Knowledge Intelligence Analytics app in Tableau Next.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Unlimited</strong>, <strong>Developer</strong>, and <strong>Agentforce 1</strong> Editions with Data Cloud, with Tableau Next, Customer Signals Intelligence, Einstein Work Summaries, and Knowledge Creation enabled.</td></tr></tbody></table>

Make sure that Customer Signals Intelligence is [successfully activated in your org](https://help.salesforce.com/s/articleView?id=service.concept_cxi_setup.htm&language=en_US). Without Customer Signals Intelligence activated, you can’t view or set up Self Learning Knowledge. Without Self Learning Knowledge, you can’t set up Self Learning Knowledge Intelligence Analytics.

1. From Setup, enter and select **Customer Signals Intelligence**.
2. In the **TUA Set Up Self Learning Knowledge Intelligence Analytics Set up** section, click **Install**.
    
    Self Learning Knowledge Intelligence Analytics installs asynchronously, but can take some time. You receive an email and a notification when installation is complete.