---
schema_version: "1"
id: 16da3292217ec033464fbf46aaf4a000786f22940e5dd1001b71582436435f05
title: Set Up Service Data in Data 360 for Service Insights
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/service_insights_setup_data_in_dc_task.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.service_insights_setup_data_in_dc_task.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 3ce0293267208b9f69c31a4423c0ff1baca61e9084f82ae0ed7c9fb591a1af4d
description: Next, deploy the Service data bundles as data streams in Data 360.
products:
  - Service Cloud
release: "264"
---
# Set Up Service Data in Data 360 for Service Insights

Next, deploy the Service data bundles as data streams in Data 360.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

Here are the required components for different dashboards.

| dashboard | Data Kit | Data Bundle | C360 Semantic Model |
| --- | --- | --- | --- |
| Cases | Service Data Kit | Service | Required |
| Customer Satisfaction | Service Data Kit | Service | Required |
| Omni-Channel | Service Data Kit | Service | Required |
| Service Rep | Service Data Kit | Service | Required |
| Knowledge | Service Data Kit | Knowledge | Required |
| Service Agent | Not dependent | Not dependent | Not dependent |
| Service Planner | Not dependent | Not dependent | Not dependent |

1. From the App Launcher, find and open **Data Cloud.**
2. In Data Cloud, go to the Data Streams tab and click **New**.
3. Select the Salesforce CRM connected data source and click **Next**.
4. Select your connected Salesforce org.
    
    If there’s only one Salesforce org connected to Data 360, it’s selected by default.
5. Select **Data Bundles**, then select the Service data bundle, and click **Next**.
6. Select the default data space and click **Next**.
    
    The installed objects and fields are displayed. Don’t remove the data objects, fields, or mappings because Service Insights relies on the standard installation to populate the dashboards correctly.
7. Click **Deploy**.
    
    The Service data bundle deploys data streams. The Data Streams tab displays the progress. When the data streams show an Active status, you’re ready to continue.

If you’ve enabled Knowledge features, you must deploy additional data bundles. Repeat these steps for the Knowledge bundles to deploy their data streams.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_note.png)

Note When a data bundle is added, Data Cloud credit consumption starts. You can monitor the consumption from your Org62 account page or contact your Account Executive.