---
schema_version: "1"
id: 9d9fadb18be90aefcf810a7a12a3c8a8e8f39104368e0b8f0b0eee1e77caf694
title: Install the Service Data Kit for Service Insights
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/service_insights_install_data_kit_task.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.service_insights_install_data_kit_task.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 2f0ac62a418e6a6a7d7ac3be5037477170b281047d8b6062a9fe916e52cb7fc8
description: First, install the Service Data Kit.
products:
  - Service Cloud
release: "264"
---
# Install the Service Data Kit for Service Insights

First, install the Service Data Kit.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support-264-0-0-production-enus/dd14551c-a772-4db6-9a1d-d84df8df2980/images/icon_important.png)

Important If you already have the Service data kit installed, upgrade or reinstall it to ensure that it’s up to date. Upgrading the data kit is necessary to access the latest enhancements to Service Insights.

1. In Data Cloud, click the gear icon and then select **Data Cloud Setup**.
2. Under Configuration, select **Salesforce CRM**.
3. Find the Service Cloud bundle, and click the menu button on the right. Select **Install**.
4. In the Package Install flow, follow the standard process for installing a package. For more information, see [Installing Packages](https://developer.salesforce.com/docs/atlas.en-us.appExchangeInstallGuide.meta/appExchangeInstallGuide/appexchange_install_installation.htm).
5. To upgrade the Service data kit, navigate to the Service Cloud bundle, click the menu button on the right, and select **Upgrade**.

To view the data kit details, go to Data Cloud Setup. Under Tools, select **Data Kits** and then click **ServiceDK**.