Publish Feature Usage Events to Data 360

To send feature usage events to Data 360 from apps set up to send these events, turn on Feature Adoption Analytics.

Required Editions

View supported editions.
Permission Sets Needed
To manage Data 360:

Data Cloud Architect permission set

OR

Data Cloud User permission set

OR

Data Cloud One User permission set

To install the Service AI Adoption and Analytics app: Service AI Unified Analytics User permission set
  1. On the Service AI Adoption and Analytics setup page, go to the Set Up Data 360 Publishing step and click Setup.
  2. On the Set Up Analytics page, turn on the Feature Adoption Analytics toggle.