---
schema_version: "1"
id: 2e5fd76f388d4db5b532cdbbc374f99060cc9c073eef4cc6c6175194cf810c17
title: Install the Service Data Kit for Service AI Adoption and Analytics
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/service_ai_adoption_analytics_install_data_kit_task.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.service_ai_adoption_analytics_install_data_kit_task.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: b09acc87bf50dbee23fff39d58e58380f0078e4ddba18c4fed4722813b7cac73
description: First, install the Service data kit.
products:
  - Service Cloud
  - Service Intelligence
release: "264"
---
# Install the Service Data Kit for Service AI Adoption and Analytics

First, install the Service data kit.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.einstein_service_intro.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d75764e57">Permission Sets
              Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Permission Sets Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d75764e57 ">To manage <span>Data 360</span>:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d75764e57 ">
              <p>Data Cloud Architect permission set</p>
              <p>OR</p>
              <p>Data Cloud User
                permission set</p>
              <p>OR</p>
              <p style="margin-bottom:0;">Data Cloud One User permission set for companion orgs</p>
            </td>

          </tr>

        </tbody>
      </table>

![Important](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_intelligence-264-0-0-production-enus/dcd06a7b-b5ab-448b-a767-4e2e90481508/images/icon_important.png)

Important If you have installed the Service data kit, upgrade or reinstall it to make sure that it’s up to date. Upgrading the data kit is necessary to access the latest enhancements to Service AI Adoption and Analytics.

1. In Data Cloud, click the gear icon and then select **Data Cloud Setup**.
2. In the Quick Find box, find and select **Salesforce CRM**.
3. Find the Service bundle, and click the action menu on the right and select **Install**.
4. In the Package Install flow, follow the standard process for installing a package. For more information, see [Installing Packages](https://developer.salesforce.com/docs/atlas.en-us.appExchangeInstallGuide.meta/appExchangeInstallGuide/appexchange_install_installation.htm).
5. To upgrade the Service data kit, go to the Service bundle, click the action menu on the right, and select **Upgrade**.

To view the data kit details, go to Data Cloud Setup. Under Developer Tools, select **Data Kits** and click **ServiceDK**.