---
schema_version: "1"
id: 8b6fd2a381d9018278bef4c687c76a7cf5c6aec8820862691dc77e67298de697
title: Enable Data Governance Permissions for Service AI Adoption and Analytics Objects
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/service_ai_adoption_analytics_dc_obj_access.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.service_ai_adoption_analytics_dc_obj_access.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 4fb3ea6a0ffb8e36a2ed0082de1763e9e3ba3b98a82b6b243b5e5c01f17969b1
description: To customize access to Data 360 objects used by Service AI Adoption and Analytics, grant object access according to your selected Data Governance policy.
products:
  - Service Cloud
  - Service Intelligence
release: "264"
---
# Enable Data Governance Permissions for Service AI Adoption and Analytics Objects

To customize access to Data 360 objects used by Service AI Adoption and Analytics, grant object access according to your selected Data Governance policy.

You can select from either attribute-based access control (ABAC) or role-based access control (RBAC). This allows you to have more control over your users' access to data. Follow instructions in [Grant Access to Data 360 Objects](http://sfdc.co/dc-objects) to assign these objects to an available policy.

## Associated Data 360 Objects

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
          <col style="width:33.33333333333333%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d48989e60">Object TYpe</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d48989e63">Name</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d48989e66">Additional Information</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="Object TYpe" class="slds-cell-wrap" rowspan="8" style="vertical-align:top;" headers="d48989e60 ">Data Model Objects (DMOs)</td>

            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e63 ">Agent Work</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e66 ">Related to Omni-Channel.</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e63 ">Feature Usage</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e66 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e63 ">Gen AI Feedback</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e66 ">Related to Agentforce Service Assistant.</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e63 ">Gen AI Feedback Detail</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e66 ">Related to Agentforce Service Assistant.</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e63 ">ServiceAiFeatureRecords</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e66 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e63 ">ServiceAiFeatureSummary</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e66 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e63 "> ServiceAiFeatureSummaryMeasures</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e66 ">&nbsp;</td>

          </tr>
          <tr class="">
            <td data-label="Name" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e63 ">User</td>

            <td data-label="Additional Information" class="slds-cell-wrap" style="vertical-align:top;" headers="d48989e66 ">&nbsp;</td>

          </tr>
        </tbody>
      </table>

If you have more than one data space, grant access to objects in each data space. Object names in non-default data spaces follow the convention of <DataSpace Prefix>\_<Object Name>. Follow the convention of <DataSpace Prefix>\_<Object Name>.