---
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title: Requirements and Considerations
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version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/service_ai_adoption_analytics_considerations.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.service_ai_adoption_analytics_considerations.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 53320af7b57e940c94c2428a1f0157ba11a1fda43b05377b0dd2b79dad5c3f9d
description: Use the information in this section to ensure that your org is set up correctly before you begin installation. To support your installation and visualizations, review the requirements for Data 360, Tableau Next, and your industry data.
products:
  - Service Cloud
  - Service Intelligence
release: "264"
---
# Requirements and Considerations

Use the information in this section to ensure that your org is set up correctly before you begin installation. To support your installation and visualizations, review the requirements for Data 360, Tableau Next, and your industry data.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.einstein_service_intro.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

## Service AI Adoption and Analytics Dashboard Requirements

To view data in the Service AI Adoption and Analytics dashboard, make sure that the features associated with the dashboard are configured and populated with data. To enable Agentforce agents, follow the instructions in [Set Up A Service Agent](https://help.salesforce.com/s/articleView?id=service.service_agent_setup.htm&language=en_US).

## Limitations and Considerations

- Only admins can install the Service AI Adoption and Analytics app.
- In companion orgs, install Service AI Adoption and Analytics only in the default data space.

## Service Data Kit

The Service data kit may have updates each release, so always check to make sure that your org has the latest version installed.

The Service data kit installs the Service data bundle. The Service bundle includes data streams that create DMOs and mappings for data on cases, support reps, surveys, and so on.

View the data streams, data lake objects, data model objects, and batch transforms in Data 360. Open Data 360 and use the Data Streams and Data Model Objects tabs to view the data mappings, relationships, and data field specifics.