To install the Service AI Adoption and Analytics app, assign the correct permissions to the admin user.
Required Editions
- On the Service AI Adoption and Analytics setup page, go to the Set Up Admin Permission Sets for App Installation section.
- In the Assign Tableau Included App Manager Permission Set step, click Assign.
- On the Permission Sets page, assign the Tableau Included App Manager permission set to admins.
- Go back to the Service AI Adoption and Analytics setup page.
- In the Assign Data Cloud Permission Set step, click Assign.
- On the Permission Sets page, assign either the Data Cloud Architect or the Data Cloud User permission set to admins. Companion org admins require the Data Cloud One User permission set.
Note When a data bundle is added, Data 360 credit consumption starts. You can monitor
the consumption from your Org62 account page or contact your Account
Executive.