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title: The Wellness Questionnaire and Health Verification
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locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/safety_cloud_wellness_questionnaire_intro.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.safety_cloud_wellness_questionnaire_intro.htm&release=264.0.0&type=5
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description: Safety Cloud comes with a preconfigured survey called the Wellness Questionnaire. You can use the Wellness Questionnaire as part of your organization's Health Verification strategy to screen event registrants for cold or flu-like symptoms associated with COVID-19.
products:
  - Salesforce Platform
release: "264"
---
# The Wellness Questionnaire and Health Verification

Safety Cloud comes with a preconfigured survey called the Wellness Questionnaire. You can use the Wellness Questionnaire as part of your organization's Health Verification strategy to screen event registrants for cold or flu-like symptoms associated with COVID-19.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong> and <strong>Unlimited</strong> Editions</td></tr></tbody></table>

The Wellness Questionnaire consists of a series of health screening questions that respondents must answer before being admitted into an event. The Wellness Questionnaire is templated and modifiable to support any additional public health screening questions in accordance with the event’s location and governing bodies.

When the respondent completes and submits the questionnaire, they’re redirected to a confirmation page and a thank you page.

After a respondent submits the Wellness Questionnaire, Safety Cloud automatically creates a Health Verification record and, using the questionnaire’s data mappings, maps the survey responses to fields on the record.

An agent reviews the Wellness Questionnaire responses on the respondent’s Health Verification record and determines whether to grant access to the event. Agents can assign these access levels to the respondent’s record.

- Granted
- Refused

- **[Set Up a Wellness Questionnaire for Health Verifications](https://help.salesforce.com/s/articleView?id=service.safety_cloud_setup_wellnes_questionnaire_hv.htm&release=264.0.0&type=5)**  
    You can access and set up a Wellness Questionnaire for Health Verifications.
- **[Customize the Wellness Questionnaire](https://help.salesforce.com/s/articleView?id=service.safety_cloud_customize_wellnes_questionnaire_hv.htm&release=264.0.0&type=5)**  
    You can customize the Wellness Questionnaire by including the name of the event and the first and last name of the individual who is filling it out.
- **[Configure Data Mappings for the Wellness Questionnaire](https://help.salesforce.com/s/articleView?id=service.safety_cloud_create_wellness_q_datamappings.htm&release=264.0.0&type=5)**  
    The Wellness Questionnaire comes preconfigured with default data mappings that map Wellness Questionnaire survey responses to fields on the Health Verification record. When a respondent submits the Wellness Questionnaire, Safety Cloud generates a Health Verification record and, using the questionnaire’s data mappings, maps the survey responses to the matching fields on the record.

#### See Also

- [Considerations for the Safety Cloud Packages](https://help.salesforce.com/s/articleView?id=service.safety_cloud_considerations.htm&release=264.0.0&type=5 "Safety Cloud includes a package for Safety Cloud and a package for Safety Cloud Templates. Before you install the packages, review the considerations and prerequisites.")
- [Salesforce Surveys and Feedback Management](https://help.salesforce.com/s/articleView?id=xcloud.concept_salesforce_surveys.htm&type=5&language=en_US)
- [Compare Licenses and Supported Survey Capabilities](https://help.salesforce.com/s/articleView?id=xcloud.concept_add_on_license.htm&type=5&language=en_US)