You can use Marketing Cloud Engagement to send confirmation and status update emails
with Safety Cloud. The Health Verification record status spurs email generation.
Required Editions
| Available in: Enterprise and Unlimited Editions |
To send confirmation and status update emails, you must configure Engagement with your
org.
Configuring Engagement involves these tasks:
- Creating an installed package within Engagement.
- Adding the Marketing Cloud Engagement API as a Salesforce Authentication Provider.
- Adding the callback URL to your Engagement Package and Authenticate.
- Preparing to send COVID-19 Health Verification notifications to Safety Cloud
customers.
- Configuring Occasion Email Mapping records for the send definitions configured in
Engagement.
- Scheduling the confirmation and verification emails.
