---
schema_version: "1"
id: d3194094b79f957559f0d96783dc9c7753e977f489449034254cbe7b7b7f6719
title: Limits for Assignment, Auto-Response, and Escalation Rules
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/rules_limits.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.rules_limits.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 99c1b60f1a5ed3044c0f7b8cde9609e29e2b63650947300b19557b17f246c619
description: Salesforce limits the number of rules, as well as the number of entries and actions per rule. These limits apply to assignment rules, auto-response rules, and escalation rules.
products:
  - Service Cloud
release: "264"
---
# Limits for Assignment, Auto-Response, and Escalation Rules

Salesforce limits the number of rules, as well as the number of entries and actions per rule. These limits apply to assignment rules, auto-response rules, and escalation rules.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.service_editions_reference.htm&amp;language=en_US" target="_blank">View supported editions</a>.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
        <colgroup>
          <col style="width:80%">
          <col style="width:20%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d176329e60">Limit</th>
            <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d176329e63">Value</th>
          </tr>
        </thead>
        <tbody>
          <tr class="" id="rules_limits__rules_total_row">
            <td data-label="Limit" class="slds-cell-wrap" style="vertical-align:top;" headers="d176329e60 ">
              <p>Total rules across objects</p>
              <p style="margin-bottom:0;">(Applies to any combination of
                workflow, assignment, auto-response, and escalation rules,
                <em>active</em> and <em>inactive</em>.)
              </p>
            </td>

            <td data-label="Value" class="slds-cell-wrap" style="vertical-align:middle;" headers="d176329e63 ">2,000</td>

          </tr>
          <tr class="" id="rules_limits__rules_active_row">
            <td data-label="Limit" class="slds-cell-wrap" style="vertical-align:top;" headers="d176329e60 ">
              <p>Active rules per object</p>
              <p style="margin-bottom:0;">(Applies to any combination of
                <em>active</em> workflow, assignment, auto-response, and
                escalation rules, as well as record change
                processes.)
              </p>
            </td>

            <td data-label="Value" class="slds-cell-wrap" style="vertical-align:middle;" headers="d176329e63 ">50</td>

          </tr>
          <tr class="" id="rules_limits__rules_object_row">
            <td data-label="Limit" class="slds-cell-wrap" style="vertical-align:top;" headers="d176329e60 ">
              <p>Total rules per object</p>
              <p style="margin-bottom:0;">(Applies to any combination of workflow,
                assignment, auto-response, and escalation rules, <em>active</em>
                and <em>inactive</em>.)</p>
            </td>

            <td data-label="Value" class="slds-cell-wrap" style="vertical-align:middle;" headers="d176329e63 ">500</td>

          </tr>
          <tr class="">
            <td data-label="Limit" class="slds-cell-wrap" style="vertical-align:top;" headers="d176329e60 ">Entries per rule </td>

            <td data-label="Value" class="slds-cell-wrap" style="vertical-align:middle;" headers="d176329e63 ">3,000</td>

          </tr>
          <tr class="">
            <td data-label="Limit" class="slds-cell-wrap" style="vertical-align:top;" headers="d176329e60 ">Formula criteria entries per rule </td>

            <td data-label="Value" class="slds-cell-wrap" style="vertical-align:middle;" headers="d176329e63 ">300</td>

          </tr>
          <tr class="">
            <td data-label="Limit" class="slds-cell-wrap" style="vertical-align:top;" headers="d176329e60 ">Filter criteria per rule entry </td>

            <td data-label="Value" class="slds-cell-wrap" style="vertical-align:middle;" headers="d176329e63 ">25</td>

          </tr>
          <tr class="">
            <td data-label="Limit" class="slds-cell-wrap" style="vertical-align:top;" headers="d176329e60 ">Actions allowed per rule</td>

            <td data-label="Value" class="slds-cell-wrap" style="vertical-align:middle;" headers="d176329e63 ">200</td>

          </tr>
        </tbody>
      </table>

#### See Also

- [Set Up Assignment Rules](https://help.salesforce.com/s/articleView?id=service.creating_assignment_rules.htm&release=264.0.0&type=5 "Define conditions that determine how leads or cases are processed. The rules assign leads and cases to the specified user or queue.")
- [Set Up Auto-Response Rules](https://help.salesforce.com/s/articleView?id=service.creating_auto-response_rules.htm&release=264.0.0&type=5 "Auto-response rules let you automatically send email responses to lead or case submissions based on the record’s attributes. For example, you can send an automatic reply to customers to let them know someone at your company received their inquiry.")
- [Set Up Escalation Rules](https://help.salesforce.com/s/articleView?id=service.rules_escalation_create.htm&release=264.0.0&type=5 "Escalation rules automatically escalate cases when the case meets the criteria defined in the rule entry. You can create rule entries, which define criteria for escalating a case, and escalation actions, which define what happens when a case escalates.")