---
schema_version: "1"
id: e1478bbb9f7875a0f2c149a3d0940b8366d440787acbfd113bf58ea3fef6c48f
title: View a Field Service Resource’s Calendar
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_view_calendar.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_view_calendar.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: a6aae8984c788c9203cd879e7e0a86db1d6f496e124a7cb67ec4dc612367e9ba
description: Resource detail pages include a customizable calendar that shows the resource’s scheduled appointments and absences. The calendar gives dispatchers a snapshot of the resource’s availability, and helps resources stay on top of their schedule.
products:
  - Field Service
release: "264"
---
# View a Field Service Resource’s Calendar

Resource detail pages include a customizable calendar that shows the resource’s scheduled appointments and absences. The calendar gives dispatchers a snapshot of the resource’s availability, and helps resources stay on top of their schedule.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d48462e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d48462e72 ">To edit field sets:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d48462e72 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d48462e72 ">To edit page layouts:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d48462e72 ">Customize Application</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d48462e72 ">To view resource absences:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d48462e72 ">Read on service resources</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d48462e72 ">To view service appointments:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d48462e72 ">Read on service appointments</td>

          </tr>
        </tbody>
      </table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

To view a service resource’s calendar, navigate to their detail page from the Service Resources tab and scroll to the Calendar tab. Click a field on a calendar entry to open the corresponding record in a new tab.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note If you don’t see the calendar on resource pages, add the VF079\_ResourceCalendar Visualforce component to the service resource page layout.

![Resource calendar](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/pfs_resource_calendar.png)

Here’s how to control which information appears in the calendar.

1. To control which fields appear in calendar entries for service appointments and resource absences, customize field sets.
    
    - The _Service Appointment Resource Calendar Display_ field set controls what information appears on the calendar entry.
    - The _Service Appointment Resource Calendar Tooltip_ field set controls what information appears in a tooltip when you hover over the calendar entry.
    - The _Resource Absence Resource Calendar_ field set controls what information appears on a resource absence calendar entry.
    - The _Absence Resource Calendar Tooltip_ field set controls what information appears in a tool tip when you hover over the calendar entry.
    
    For more details, see [Customize the Classic Dispatch Console with Field Sets](https://help.salesforce.com/s/articleView?id=service.pfs_fieldsets.htm&release=264.0.0&type=5 "Use field sets to control which fields appear in different sections of the Field Service Classic Dispatch Console. For example, choose which fields appear as columns in the appointment list.").
2. To color-code resource absences on the calendar, update the Gantt Color field on resource absences with a 6-digit hex code.
    
    This field lets you represent different types of absences with different colors—for example, lunch breaks in red and internal meetings in green.
    
    ![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)
    
    Note Use Flow Builder to automate the color-coding of resource absences.