---
schema_version: "1"
id: d5088a92d3eab542e90b7ef477fbc145dbb87592e1ddf06d14aff49e061c6133
title: Set Up After Field Service Sandbox Refresh
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_set_up_sandbox_after_refresh.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_set_up_sandbox_after_refresh.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: f9b242873a2496ad22902ad7b49b3fb2255ba0dc465ad9c5964b43a958103464
description: After you refresh a sandbox for Field Service, you must verify that sandbox remote sites are active. Then configure your Salesforce sandboxes to use independent remote sites for street-level routing (SLR) and optimization services, and verify your default policies and operating hours.
products:
  - Field Service
release: "264"
---
# Set Up After Field Service Sandbox Refresh

After you refresh a sandbox for Field Service, you must verify that sandbox remote sites are active. Then configure your Salesforce sandboxes to use independent remote sites for street-level routing (SLR) and optimization services, and verify your default policies and operating hours.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d66076e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d66076e72 ">To configure settings in the Field Service Admin app and Field Service Settings
              app:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d66076e72 ">Field Service Admin Permission Set</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d66076e72 ">To configure remote settings:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d66076e72 ">Customize Application or Modify All Data</td>

          </tr>
        </tbody>
      </table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

1. Verify that sandbox remote sites are active. From Setup, in the Quick Find box, enter Remote Site Settings, and then select **Remote Site Settings**. Activate the FSL\_GIS\_SB and FSL\_Optimize\_SB sites. Reauthenticate your optimization user and register street-level routing.
2. Register street-level routing. To register SLR, in the Field Service Admin app, select the **Field Service Settings** tab and then select **Scheduling**. Select **Routing** and click the Register button if shown.
3. Reactivate Optimization. See [Set Up Optimization](https://help.salesforce.com/articleView?id=service.pfs_activate_optimizer.htm&type=5&language=en_US)
4. In the managed package Field Service Settings app, verify the following:
    
    If you refreshed a developer sandbox, you must first create operating hours and scheduling policies and then verify.
    
    1. Default Emergency Policy and Default Scheduling Policies. See [Create and Manage Scheduling Policies](https://help.salesforce.com/articleView?id=service.pfs_scheduling.htm&type=5&language=en_US)
    2. Default Operating Hours. See [Guidelines for Creating Operating Hours for Field Service](https://help.salesforce.com/articleView?id=service.fs_oh_considerations.htm&type=5&language=en_US)
    3. Optimization Scheduled Jobs policy. See [Set Up and Run Optimization Jobs](https://help.salesforce.com/articleView?id=service.pfs_set_up_jobs.htm&type=5&language=en_US)
    4. Scheduling Recipes Policies. See [Create Scheduling Recipes for Common Events](https://help.salesforce.com/articleView?id=service.pfs_create_scheduling_recipe.htm&type=5&language=en_US)
5. Run health check. See [Test Your Field Service Configuration with Health Check](https://help.salesforce.com/articleView?id=service.pfs_health_check.htm&type=5&language=en_US)