---
schema_version: "1"
id: c536de93b0c8e83b78ab559cc106d39d26a9882bb9b0b9978026add862abcb0c
title: Assign Field Service Permissions
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_set_profiles_perms.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_set_profiles_perms.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 59f302dd38d911f8fdc10225b290a4cb9271391e64b9508da06fd4457d353beb
description: After you create your field service permission sets, give users the permissions they need to complete their field service tasks. You can assign permissions in Setup or in Guided Setup.
products:
  - Field Service
release: "264"
---
# Assign Field Service Permissions

After you create your field service permission sets, give users the permissions they need to complete their field service tasks. You can assign permissions in Setup or in Guided Setup.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Agentforce Field Service and Operations core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
        <colgroup>
          <col style="width:50%">
          <col style="width:50%">
        </colgroup>
        <thead class="slds-text-title_caps ">
          <tr class="">
            <th scope="colgroup" class="slds-cell-wrap" colspan="2" style="text-align:center;vertical-align:top;" id="d43400e72">User Permissions Needed</th>
          </tr>
        </thead>
        <tbody>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e72 ">To assign a permission set license:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e72 ">Manage Users</td>

          </tr>
          <tr class="">
            <td data-label="User Permissions Needed" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e72 ">To create a permission set:</td>

            <td class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e72 ">Manage Profiles and Permission Sets</td>

          </tr>
        </tbody>
      </table>

1. From Setup, in the Quick Find box, enter Users, and then select **Users**.
2. Click a user’s name.
3. Click **Permission Set Assignments** at the top of the page or scroll to the Permission Set Assignments related list.
4. Click **Edit Assignments**.
5. Enable the appropriate permission sets and click **Save**.
    
    <table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
            <colgroup>
              <col style="width:50%">
              <col style="width:50%">
            </colgroup>
            <thead class="slds-text-title_caps ">
              <tr class="">
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d43400e161">Tasks</th>
                <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d43400e164">Permission Sets</th>
              </tr>
            </thead>
            <tbody>
              <tr class="">
                <td data-label="Tasks" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e161 "><strong>Admin:</strong> Manage all Field Service objects, including the Field Service Admin
                  app, Field Service Visualforce pages, and logic services.</td>

                <td data-label="Permission Sets" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e164 ">
                  <ul>
                    <li>Field Service Admin Permissions</li>

                    <li>Field Service Admin License*</li>

                  </ul>
                  <p style="margin-bottom:0;">*The Field Service Admin License permission set isn’t created in newer Salesforce org,
                    so it doesn’t need to be assigned to users.</p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Tasks" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e161 "><strong>Call Center Rep:</strong> Access all global actions and their related objects
                  to create, book, and schedule service appointments.</td>

                <td data-label="Permission Sets" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e164 ">
                  <ul>
                    <li>Field Service Call Center Rep Permissions</li>

                    <li>Field Service Call Center Rep License*</li>

                  </ul>
                  <p style="margin-bottom:0;">*The Field Service Call Center Rep License permission set isn’t created in
                    newer Salesforce orgs, so it doesn’t need to be assigned to users.</p>
                </td>

              </tr>
              <tr class="">
                <td data-label="Tasks" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e161 "><strong>Dispatcher:</strong> Access all global actions and their related objects to create,
                  book, and schedule service appointments.</td>

                <td data-label="Permission Sets" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e164 ">
                  <ul>
                    <li>Field Service Dispatcher License</li>

                    <li>Field Service Dispatcher Permissions</li>

                  </ul>
                </td>

              </tr>
              <tr class="">
                <td data-label="Tasks" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e161 "><strong>Technician:</strong> Manage service appointments and their related parent
                  objects.</td>

                <td data-label="Permission Sets" class="slds-cell-wrap" style="vertical-align:top;" headers="d43400e164 ">
                  <ul>
                    <li>Field Service Mobile License</li>

                    <li>Field Service Resource License</li>

                    <li>Field Service Resource Permissions</li>

                  </ul>
                </td>

              </tr>
            </tbody>
          </table>

- **[How Are Field Service Permission Sets Updated?](https://help.salesforce.com/s/articleView?id=service.pfs_auto_update_perm_sets.htm&release=264.0.0&type=5)**  
    Permission sets provided by the Field Service managed package are automatically updated at the beginning of each major release.