--- schema_version: "1" id: 96fa5b42ae326c5fbca351182ed44ce46c3e7e196dbb9a929f7069b3877a0a29 title: View Service Crews on the Gantt collection: admin version: current locale: en-us portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_service_crews_dispatcher_console.md canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_service_crews_dispatcher_console.htm&release=264.0.0&type=5 source_site: help.salesforce.com content_type: documentation content_hash: 26a1ca8b136f72ca0f83b74f474c43e1242d1dfb716f25bf15d02e9b0dd5b2c5 description: Control how service crews are displayed on the Gantt in the Field Service Classic Dispatch Console. products: - Field Service release: "264" --- # View Service Crews on the Gantt Control how service crews are displayed on the Gantt in the Field Service Classic Dispatch Console. ### Required Editions
Available in: both Salesforce Classic (not available in all orgs) and Lightning Experience
The Agentforce Field Service and Operations core features, managed package, and mobile app are available in Enterprise, Unlimited, and Developer Editions.
![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._ ## Show One Crew In the resource list, click **Show Crew** on a service resource of type Crew to leave only the Crew and its members on the Gantt and hide other resources. Click **Hide Crew View** to return to the regular display. ![Show Crew action](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_show_crew.png) The Gantt displays each service crew member’s Gantt Label value. If the field is blank on a service crew member record, it defaults to the service crew name + “Crew Member.” For example, Alpha Team Crew Member. ## Show or Hide Crews To customize the way crews are shown on the Gantt, click the Gantt filter icon. Click the **Resources** tab, and then select one of the following values in the Crews filtering field. ![Crews filtering field](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_crew_filters.png) - **Show all:** Do not filter based on crew properties. - **Hide Service Crew Members:** Show only service resources of type Crew and service resources of type Technician who are not allocated to crews in the time frame open on the Gantt. - **Show Crews and their Service Crew Members:** Show only service resources of type Crew and service resources of type Technician who are allocated to those crews in the time frame open on the Gantt. - **Show only Crews:** Show only service resources of type Crew. - **Hide Crews and Service Crew Members:** Show only service resources of type Technician that are not allocated to a crew in the time frame open on the Gantt. ## Customize Crew Color Optionally, display a service crew in a particular color on the Gantt by entering a hex code in the Gantt Color field on the crew. For example, set the Gantt color to green (#008000) for all service crews that use a company vehicle. Crews without a defined Gantt color appear in purple. Here, we’ve entered #ff0000 in the Gantt Color field for the Vipers crew, and haven’t specified a color for the Diamondbacks crew. ![Crew color](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_crew_color.png) #### See Also - [Considerations for Scheduling Service Crews](https://help.salesforce.com/s/articleView?id=service.pfs_service_crews_considerations.htm&release=264.0.0&type=5 "Field Service crews, much like individual service resources, can be assigned to service appointments. Learn how absences, efficiency, and crew settings affect service crew scheduling.") - [Create Service Crews for Field Service](https://help.salesforce.com/s/articleView?id=service.fs_create_crews.htm&release=264.0.0&type=5 "Set up teams who can be assigned to field service appointments as a unit. A service crew is a group of service resources whose combined skills and experience make them a good fit to work together on appointments. For example, a wellhead repair crew might include a hydrologist, a mechanical engineer, and an electrician.") - [Service Crew Fields](https://help.salesforce.com/s/articleView?id=service.fs_crew_fields.htm&release=264.0.0&type=5 "Service crews and service crew members have the following fields. Depending on your page layout and field-level security settings, you may not be able to view or update some of them.") - [Set Up Crew Management](https://help.salesforce.com/s/articleView?id=service.pfs_set_up_crew_management.htm&release=264.0.0&type=5 "Give Field Service admins and dispatchers access to a drag-and-drop service crew management tool where they can easily create service crews and update service crew membership.") - [Manage Field Service Crew Membership](https://help.salesforce.com/s/articleView?id=service.pfs_manage_crews.htm&release=264.0.0&type=5 "Efficiently manage your service crews to accommodate a fast-changing field service schedule. Create crews, find and add members with the right skills, adjust membership dates to match appointment times, and view all crews’ schedules and members in one place.")