---
schema_version: "1"
id: 85ac4e5b54ecd07065df0ac1b0f91c6099a5848885d062e0af36cafd9c7b80da
title: Optimization Request Files Output
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_optimization_request_files_output.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_optimization_request_files_output.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 915f99f7370b744c13ddf376849a9282f5298f68917dbdaf0a935091a0251082
description: Review the information shown in the request and response files.
products:
  - Field Service
release: "264"
---
# Optimization Request Files Output

Review the information shown in the request and response files.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small ">
      <colgroup>
        <col style="width:33.33333333333333%">
        <col style="width:33.33333333333333%">
        <col style="width:33.33333333333333%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" id="d143578e83">Section Name</th>
          <th scope="col" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" id="d143578e86">Type</th>
          <th scope="col" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" id="d143578e89">Description</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" colspan="3" style="text-align:left;vertical-align:top;" headers="d143578e83 d143578e86 d143578e89 ">
            <strong class="uicontrol">Request File</strong>
          </td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>services</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The service appointment records related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>mswServicesIds</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The IDs of the service appointments that are part of the complex work chain related to
            the request. This array is a subset of the <code>services</code>
            array.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>timeDependencies</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The time dependencies associated with the complex work chain related to the
            request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>workOrders</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The work order records related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>workOrderLineItems</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The work order line item records related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>SchedulingPolicy</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Object</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The scheduling policy associated with the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>workRules</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The work rule records associated with the scheduling policy related to the
            request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>objectives</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The objective records associated with the scheduling policy related to the
            request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>resources</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The service resource records related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>capacities</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The capacity records associated with the capacity-based service resources related to
            the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>breaks</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The lunch breaks associated with service resources within the horizon dates of the
            request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>nonAvailabilities</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The resource absence records of type Non Availability related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>territories</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The service territory records related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>relocations</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The service territories associated with the service resources related to the
            request, who have a relocation membership.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>secondaryTerritories</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The service territories associated with the service resources related to the
            request, who have a secondary membership.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>calendarDays</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The time slots associated with the operating hours related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>recordTypes</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The record types related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>DesignatedRFCCriteria</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Object</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The key and value pairs related to the request. The key represents the ID of the
            Recordset Filter Criteria object and the values represent the IDs of the service appointment
            records.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>operatingHours</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The operating hour records related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>operatingHoursHolidays</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The operating hour holiday records related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>travelModes</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The travel mode records related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>outOfDomainServices</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The service appointments that aren’t within the horizon dates of the request and that
            are part of a complex work chain that’s within the horizon dates of the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>outOfDomainResources</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The service resources who are assigned to service appointments that are part of a
            complex work chain and that aren’t within the horizon dates of the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>CapacityLimitConsumptions</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The capacity consumption details associated with each service territory related to the
            request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>Skills</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The skill records related to the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>LogicSettings</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Object</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The custom setting of the logic settings record associated with the request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>OptimizationSettings</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Object</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The custom setting of the optimization settings record associated with the
            request.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>SupportHelper</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Object</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">This section doesn’t apply to Enhanced Scheduling and Optimization.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>GeocodeSettings</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Object</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The custom setting of the geocode settings record associated with the request.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" colspan="3" style="text-align:left;vertical-align:top;" headers="d143578e83 d143578e86 d143578e89 ">
            <strong class="uicontrol">Response File</strong>
          </td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>serviceAppointments</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The service appointments that Enhanced Scheduling and Optimization updated.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>assignedResourcesToUpsert</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The assigned service resources that Enhanced Scheduling and Optimization created or
            updated.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>assignedResourcesToDelete</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The assigned service resources that Enhanced Scheduling and Optimization
            deleted.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>lunchBreaksToUpsert</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The lunch breaks that Enhanced Scheduling and Optimization created or updated.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>lunchBreaksToDelete</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The lunch breaks that Enhanced Scheduling and Optimization deleted.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>resourceAbsencesToUpsert</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The resource absences of type Non Availability that Enhanced Scheduling and
            Optimization created or updated their travel time.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>resourceAbsencesToDelete</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The resource absences of type Non Availability that Enhanced Scheduling and
            Optimization deleted their travel time.</td>

        </tr>
        <tr class="">
          <td data-label="Section Name" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e83 ">
            <code>unscheduledServiceAppointments</code>
          </td>

          <td data-label="Type" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e86 ">Array</td>

          <td data-label="Description" class="slds-cell-wrap" style="text-align:left;vertical-align:top;" headers="d143578e89 ">The service appointments that Enhanced Scheduling and Optimization unscheduled and the
            reason why they were unscheduled.</td>

        </tr>
      </tbody>
    </table>