---
schema_version: "1"
id: b985580b8aade6e650e128a33fb62026d034244ff2730aececc535b947d25bf3
title: Access Optimization Request Files
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/service/264-0-0/pfs_optimization_request_files.md
canonical_url: https://help.salesforce.com/s/articleView?id=service.pfs_optimization_request_files.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 9d72cdebd9c0bba387b7e2a143397fec66297610728fe31513972788986a7a1f
description: Retrieve the request and response files of your optimization requests.
products:
  - Field Service
release: "264"
---
# Access Optimization Request Files

Retrieve the request and response files of your optimization requests.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">The Field Service core features, managed package, and mobile app are available in <strong>Enterprise</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions.</td></tr></tbody></table>

![Package icon](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/fs_package.png) _This is a Field Service managed package feature._

Optimization Request Files lets Salesforce admins quickly retrieve the request and response files of an optimization request. Review the files in a JSON file format to find out what happened to a specific request and to quickly resolve related issues.

![Note](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/images/icon_note.png)

Note Optimization Request Files is available only when you’re using Enhanced Scheduling and Optimization.

![Optimization Request Files UI](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-service-support_field_service-264-0-0-production-enus/3f7dceb9-dd70-454a-b49e-bbb4526a158d/support_field_service/images/pfs_optimization_request_files.png)

- **[Set Up Optimization Request Files](https://help.salesforce.com/s/articleView?id=service.pfs_optimization_request_files_set_up.htm&release=264.0.0&type=5)**  
    Configure your Optimization Request Files settings.
- **[Retrieve Optimization Request Files](https://help.salesforce.com/s/articleView?id=service.pfs_optimization_request_files_retrieve.htm&release=264.0.0&type=5)**  
    Get the request and response files of an optimization request to help you troubleshoot issues.
- **[Optimization Request Files Output](https://help.salesforce.com/s/articleView?id=service.pfs_optimization_request_files_output.htm&release=264.0.0&type=5)**  
    Review the information shown in the request and response files.