Set Up Optimization Hub

Assign user permissions and add the Optimization Hub Lightning web component to the optimization request record page.

Required Editions

User Permissions Needed
To assign a permission set license: Manage Users
To configure Optimization Hub: Customize Application

Package icon This is a Field Service managed package feature.

Note
Note Optimization Hub is available only when you’re using Enhanced Scheduling and Optimization.
  1. Assign users one of these permission sets. See Assign Field Service Permissions.
    • Field Service Admin permission set
    • Field Service Dispatcher permission set
  2. Add the Optimization Hub Lightning web component to the optimization request record page.
    1. From the object management settings for optimization requests, go to Lightning Record Pages.
    2. Select the Lightning record page that you want to add the Optimization Hub component to, and then click Edit.
    3. In Lightning App Builder, drag the Optimization Hub component onto the canvas.
      For an optimal view, use the Header and One Region template as the layout for Optimization Hub. See Lightning Page Templates.
    4. If Optimization Insights is configured and added to the layout, remove it from the canvas.
    5. Save your work and activate the Lightning record page.